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QuickBooks Q&A

QuickBooks Q&A

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10000+ Topics

is there a problem with vat on suppliers invoices at the moment?

where is the vat

01

A

6 months ago

P

p-skamballis-btc

Account Management

anyone experiencing issues with Quickbook on line when selecting Taxes module?

No text available

41

K

6 months ago

S

spookiebabeNew Member

Employees and Payroll

Employment Allowance

I have made a claim for employment allowance for a previous year and HMRC are showing this as a credit in my PAYE account with them. It will be set against PAYE etc due in the current tax year. What entries do I need to make in Quickbooks online to account for the credit being used to satisfy this years PAYE due.

81

Employees and Payroll

How do I produce a P45 for an employee who is leaving

Where in Quickhooks online can I print a P45 for an emplyee who is leaving.

141

richard96New Member

All I'm getting is the set up screen (which is actually unresponsive if you try and click anything) across 2 different clients, both of whom have been registered for MTD VAT on QB for years

41

why does it keep say aw snap something went wrong and all entries lost

its crap

151

HelloWhy do I see error: This transaction is already matched with another downloaded transaction. Please refresh to see the latest data.This cant have been matched?

No text available

81

I have tried all week to link my invoices and receipts but they are not showing up?!.. i know sometimes it can take a few days but this is longer then usual?

No text available

111

Employees and Payroll

My Payroll tax year shows 2024-2025 and I have no pencil icon to edit and set to 2025-2026. I have tried a private browser window and also cleared cache, any ideas?

Further detail. Company has been dormant since setup (July 2024) and I have not run a payroll. The company is now active (since 05/01/2026) and I need to pay myself, however the payroll can't process a payment as today's date is outside of the active tax year.

81

Can you help restore my bank account. I unlinked the connection to the bank but QB deleted the entire bank account and 5 years of transations

Tide account

141

How do I change this? Transactions from paypal in foreign currencies are imported with same amount and £ sign rather than being converted. E.g. $50 shows as £50 not £37

No text available

232

I have chosen simply start by mistake I need sole trader how do I change this

How do I change this

61

Why is the copmany name now shown on the screen? I can't tell which client I'm working on.

I'm clearly in the Home screen for a business. The screen design wastes half an inch wishing me good morning with my forename, but I'm the accountant so that's the same fo every client. I'm running through the clients to make sure monthly payrolls are going out today, it would be very easy to accidentally do something in the wrong company here. More attention to making this software usable please and less attention to pointless "fireworks".

121

Do I need to set anything up to work properly in the UK? I notice the url is showing .com instead of .co.uk. I live in UK and pay my taxes to HMRC. Thanks.

No text available

101

Im trying to complete my VAT return. Box 1 has a figure in it. When I try to adjust it to the correct figure it adds the adjustment figure to that existing amount. Help

How do I zero the box please?

31

I am a sole trader doing maintainence work. I use QB Online and make up my invoices on the phone app . Invoicing has changed and i need to get back to previous.

I do use laptop too but new style of Invoicing i dont like and would like to get back to previous method

21

We have an Open AI Invoice where VAT has to be accounted for by using a reverse charge. There is 0% RC but not 20.0% RC. There is 20.0% RC SG. What code should be used

No text available

91

Why haven’t my bank transactions updated since the 23rd Feb? I refresh the transaction page but it won’t move on from 4 days ago? Any ideas?

No text available

71

Employees and Payroll

ive added sick pay dates but it isn't being auto deducted from the pay

No text available

121

Is any one aware of any problems with connecting to Unity Trust Bank ?

No text available

132

Can I change an invoice from being paid to being unpaid if I have mistakenly categorised it?

I have a client that never puts the number of invoice being paid into their bank code, and I have categorised the wrong invoice as a result. How do I change it back to unpaid?

81

My quickbooks is not showing my latest transactions and I’ve tried everything

31