QuickBooks Q&A (UK)

I am having a lot of trouble reconciling customer and supplier account balances in Quickbooks with other systems that some of my clients use. As a for instance, one of my clients runs a nursery and issues invoices to parents every month. However, parents rarely pay the invoiced amount and will often pay whatever they can afford - in some instances, they will even over-pay at certain times of the year to build up credit they can use at other times of the year (so I have deferred income). The Quickbooks method of showing invoices and payments in a customer account is not very helpful in a situation like this because it is forcing my client to try and create matches between payments and invoices when really they don't exist - reconciling accounts then becomes an absolute nightmare because you cant actually see the payments received on the account screen (what you see is the matches created). Surely it would be easier if there was an option to essentially treat an account as a box in such

No text available

I have changed a sum of GBP for USD - the bank took pounds from our Sterling bank account and put the dollars in the USD bank account.............the exchange rate they gave me was quoted to 4 decimal digits in the "normal" fashion (ie £1 = $1.nnnn). Using the inverse rate (as Quickbooks does) gives me too many digits to enter into a transaction and the amount at one end is incorrect. Since this is never going to reconcile with the bank statement, how do I account for the few pennies, or cents, difference? I cannot put another line on a transfer transaction and write it off to exchange differences.This happens quite often in exchange transactions and credit card purchases - I make a lot of currency deals.

Link credit card to QuickBooks

No text available

No text available

No text available

Hi,I work for two companies, they use the same trading name but are completely separate for accounting purposes. Company 1 and Company 2 I have received a payment into Company 1's bank account that should have been paid to  company 1.  I will be transferring the money across to the correct company. Could you please let me know how i record/process this in QB Thanks in advance for your help.Jane

No text available

My selective start a trip tracking and then stopping it doesn't record a trip either.  I have a zfold5 running android.

I am self employed, and at the moment I am building a bespoke kitchen for a client. When I invoice her, I am also included the costs for the raw materials. I want her to reimburse me for these costs, but also ensure that they are not contributing to my overall income (and skewing my self assessment tax liabilities). Please can someone give me the steps to make sure these are being recorded correctly within Quickbooks Online?

No text available

Mileage tracking problem

Can you add an opening balance from an income code to s project?

Dear TeamI use Quick Book Self Employed.My bank feed is not updating. Can someone advise on how I update it?I have tried refreshing but that doesn't work (on the bank page where it says refresh all).My bank is connected and doesn't need to be verified before Jan '24.I use Safari Chrome browserYour help is much appreciated.It would be so much easier to navigate if there was a 'refresh bank transactions button' for us not so technically minded 🙂

Kindly find the attached file which show the error I faced once we are doing the activation of our system so please inform me how to solve it. 

No text available

No text available

 I have the following remittance advice for a payment made weekly by my customer and I am having difficulty accounting for it correctly. There are two deductions for insurance that are technically expenses but as they are charged as part of the payment the only way I have found to reconcile this invoice is to include this as a credit. This while making the payment correct does not account for the expenditure. This payment is also the inc vat rate that I receive an invoice for on a monthly basis. 

My FPS submission for August was rejected and I am unable to file September’s FPS. After looking at the HMRC rejection, the issue is that there is a (1) after the name of one of our employees in the FPS submission, and this does not match HMRC’s formatting rules, so the FPC is rejected: Reason: Validation failed for HMRC RTI payload body: cvc-pattern-valid: Value ‘Mxxxx (1)' is not facet-valid with respect to pattern '[A-Za-z \-']*' for type I did not add this (1) and believe it was entered by QB after one of the recent payroll updates. When I look at the Employees tab, there is no sign of this (1), but if I click the show Display Name option, the display name for this employee has a (1) in it. I tried to edit the employee name, but no (1) is not visible in any of employee name fields that I can edit. Yesterday I spoke to “Abdikariem” on QB phone support who also could not find a way to remove the (1) and said I needed to be transferred to a “higher support tea

Hello, I am trying to reinstate an employee who left five weeks ago.When I go to change status it is grayed out and you can select the drop down menu, so I tried to create a new employee record but it wont allow that due to a duplicate of the NI number. Kind of stumped on what to do now so any guidance would be much appreciated. Thanks

How do I delete invoice created in VAT period already submitted

Surely the description should always be the same, what ever screen yu are in, and should match what is on the actual bank statement.

No text available

Notifications re payments made would be a big help,is this possible?