QuickBooks Q&A (UK)

Does anyone know why I keep getting authentication errors when I try to post. Also, most times i try to get onto the community I get switched to the US site. At the moment i have logged on through an incognito window and it seems to be ok! Thanks for your help

I sent an invoice to a customer who subsequently paid. However, the sales invoice is still shown as outstanding. I cannot find a way to connect the sales invoice to the payment that has been made. The result of this is that my revenue is twice what it should be! Firstly, I have the amount in my debtors account, and secondly, I have the amount in my current account - hey presto, I have made twice as much as I thought I had! If anyone can help me sort this out I would appreciate it. Thanks

How the f**k do I get to talk with someone about all the data dissapearing!?

It seems I need to change the status to Reconciled again in the account history but am unable to do this as Run Report is the only option.

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I have followed this article :https://quickbooks.intuit.com/learn-support/en-uk/help-article/self-employed/connecting-chase-bank-quickbooks-online/L7YvApsZH_GB_en_GBBut at this stage "You will then be directed to the Chase app to complete the authorisation flow." it does not happen, it takes me to a screen with the Chase logo but nowhere to loginPlease advise, thanks

Hello,setting up a new business, and we sent an invoice to a customer that ended up being subjected to 30% CIS/high rate CIS as we where an unregistered business (was awaiting approval from HMRC for paye/cis).I am trying to reconcile their payment but have no way of selecting that the invoice labour is subject to that higher rate of CIS.Can anyone help?

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This is on Projects and the hourly cost rate (not billable rate) per employee.  All our projects where we send guys on site currently show a loss because our site costs are less than our workshop costs.  I would like to be able to have 2 cost rates per employee.

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Hello! I am not able to file VAT as cash basis in QB desktop pro 2020. When I click 'File VAT Return' it defaults back to accrual basis.Does anyone know how to fix this? Please??????

I have tried Edge, Chrome, Opera and Firefox.  I have tried clearing the cache, I have tried private browsers.  TSB reports authorised, quickbooks will not connect.  I have had authorisation in the past, but quickbooks reports that it expired after 10 days.

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Expenses all listed as ‘No Category’ in the app

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i need to remove or change the main contacts name and the main email address how do i do this ?

All of a sudden, the app has stopped me from sending invoices. Why is that?

I can see the other transactions in For Review but there is nothing else in Categorised or Excluded.

UK: A client has recently moved banks to Monzo bank . We set up the Monzo to QuickBooks bank link, to import transactions.1) On occasions Monzo are duplicating entries.2) Most entries imported from Monzo have no payee or payment reference, unlike the customers previous bank.This makes it impossible to create "rules" under banking and every entry is now having to be matched manually to the bank statement, to find out who was paid and the payment reference.Anyone else having issues with Monzo bank link import?

Why does the unrealized profit or loss account affect receivables and payables from a previous period even though the transactions were paid in the same period?

When I login to self employed, I get a bad request notification