QuickBooks Q&A (UK)

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Should my invoices be added to my profit and loss amount automatically when marked as paid or do I need to do it manually? The don't seem to have been added to the profit amount but I'm not sure how to link it.

I purchase items for my business sometimes using my personal or differently named (same business) email address. How do I add a second email address to the account to forwards receipts? 

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I am looking for some clear guidance on where I am going wrong please. I am trying to catagorise my bank transactions. I have several statements which have been paid . I can see all the invoices and credit notes which these statements relate to, and have everyone put in on QuickBooks. when selecting ‘match’ I can find all bills but not credit notes. Therefore cannot categorise the transaction. Any help would be greatly appreciated. 

I've been told that QuickBooks Online doesn't allow mass import of inventory items.  Each must be added individually as a Product. I don't believe this.  Many businesses have thousands of stock items and it would seem strange not to be able to import in bulk.

BOOK ONBOARD SESSION

I am using QB payments. QB is matching my deposits to invoices and the transaction is showing up under unapplied cash payments. Why?

Our church loan matured and we refinanced How do I record closing the old loan and creating the new one ? We are use the same banker the old and new loans

Hi All We produce our invoices on a separate database, the invoice is created from jobs that are vatable and none vatable, so the final VAT figure is not a straightforward percentage of the total invoice value. The final VAT figure for the invoice is correct. Can I use the QBO import facility to accept this figure ? When I looked, QBO seems to calculate the VAT based item value, and I cant see a way of over riding this.

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How can I revert this back

I’ve been trying to reconcile my accounts and the feature won’t start! I’ve connected my bank successfully and downloaded statements. I enter the ending balance no problem but when I enter the ending date, the box is highlighted red with an exclamation mark. No matter what I do QuickBooks won’t let me go any further. I have gone through the permission to share statements process successfully. Everything else in QuickBooks works fine with seeing my transactions updated regularly from my bank, invoices etc but the reconcile seems stuck somehow?any help would be greatly appreciated. 

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It says Live chat is available until "10pm British" but it's clearly not.It's not even 7pm here in London and it's already closed. I found the other day it was unavailable after about 6pm as well.

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I want to reset my account, figures don't match up, bank feeds don't work ect but all I read is just cancel the account and open a new one.  Well that is all good but I need to keep payroll active.  An alternative to QB might be needed as QB help is nonexistent.

Do i use the same journal number for all the lines or do i just put it on the top line of the journal