QuickBooks Q&A (UK)

German and Italian CSV Banks do not work even if edited as per guideline

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How can I set my financial year if its in middle of a month ?

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Need help understanding how to start doing a estimate on this site

I'm having trouble converting from QuickBooks desktop pro to online plus the desktop tool no longer works and I have subscribed to online plus.The services move my books is inconsistent as trial balance report is incorrect and also I have some multicurrency accounts i.e usd and euro but it only performed conversion to one currency. My question is why is it being difficult to convert from desktop to online while for the US version the process is seamless.

Hello All, Firstly, this is only 0.40 British pennies but it is haunting me in the books! For a reason not entirely clear, on the final payslip of one of our ex-carers, QuickBooks calculated the PAYE, the wages were paid and the PAYE submitted as per normal.  PAYE was calculated, in this example as £122.60. Come next payroll (when the carer had left an no wages were due), the PAYE was calculated as -0.40 and this is the only entry on that payroll.  So this sounds like on the last payslip, PAYE was 0.40 too much and that the carer paid too much by that amount to HMRC.  So this was showing as the amount due which I duly paid in to her account (I like things to be straight). However, my PAYE liability account either shows as 0.40 out now OR if I correct that to make it balance, my bank account shows 0.40 different to what Quickbooks says I should have.  It says I should have 0.40 more in my account than what the bank balance is. I am assuming I

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I cannot find the option whilst looking myself, nor much information online. I can understand the Spanish, but this is my first time using quickbooks, and would rather learn it in English, as that's the language used by everyone else here in the UK when discussing their finances.

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so i recently moved a client onto Quickbooks who has been using GoCardless for some time, i have the accounts connected and have imported all the customers and direct debit mandates. this client will be using the phone app to do the invoicing and i can't see on the mobile where you select to collect the payment by direct debit, is this something that can be done on the mobile app?

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increase no of columns

Hello, Recently every time I email a receipt or invoice over I get an error message back.... Your expense receipt was included in the email body or your attached receipt was too small. Kindly note that the size of the attached image should be at least 45 KB. I have not changed the way I do this, and have been sending invoices from my email inbox for the last 2 years with no issues, and they are the same types of invoices I have always sent. They are just not being accepted now and this happens every time. Please help.  Best Wishes  Samantha

I am setting up the new payroll bureau but the payslips show the company name and not the company address. Where can I add this?

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Just been on a webinar with HMRC for end of year PAYE. HMRC have stated that PAYE software being used has to be updated - has QuickBooks been updated to the HMRC PAYE software for 2024 -2025 version?

Hi  I have chosen the option to add an accountant to my profile so they can access my accounts. I have sent them the link but they have said it won't allow them access. Has anyone else had this issue? Colette

Hi I am getting the cannot connect to HMRC but nothing has changed and everything is correct

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