QuickBooks Q&A (UK)

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The app no longer displays overdue money and cannot access client lists and sort by amount due.

Anyone else having this problem? None of the links on the recurring transactions pages work, so they can't be stopped. The only solution seems to be to leave them running but not send invoices, which results in a complete mess.

We're in the process of migrating our payroll and annual leave system to QuickBooks, and I've been asked  a question about the new leave system which I'm not certain on. Is there any way to set up QuickBooks so that the employee's annual leave request is added to their Outlook calendar when approved? They are all using their work email addresses for the employee portal access. If not, that's OK, we can tell people to add it manually. I can't see anything regarding this either way so suspect the answer is no, but thought it worth checking.

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Hi I'm using Quickbooks Self-EmployedAs I only need to keep financial data for 5 years, how do I remove transactions from older tax years etc from Quickbooks?TIA

Hi I have been doing mileage today. I wondered if someone could advise me . I am putting my locations from A to B and using the Duplicate Round Trip option , it is putting from B to B (with A's actual location underneath when you hover or click over it). I have tried to delete and start again. I would like to have return journey of B to A. Thanks for any advice .

I need to know how to include our mileage allowance and working from home allowance into our accounts. When we create a profit and loss account for the current year I see no way of entering our mileage allowance and our working from home allowance. I've read various articles on this forum and am still not convinced that QB online lets you add the allowances. We use simplified expenses in our partnership and although QB self employed does let you enter these allowances the online version does not . Am i missing something. Online help has not resolved the query for me.

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Is there a way to have a customer set up as a CIS contractor but not show the deduction on their invoice?I have 1 client who uses an automated system which is reading the amount payable figure then deducting 20% from it despite the fact that it has already been accounted for.  They said other suppliers show the gross amount although I'm not sure what software any of them use

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How do I correct this in quickbooks and with HMRC?

I have lost customers and invoices on the app. I am on an apple iPad so I can’t see customers or do any invoices. Has anyone else had this problem?

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I have looked at all the payments and invoices on our bank statement and there are no duplicate invoices or oustanding payments to be made.

I would just like to know which is the correct way to invoice when you use the flat rate scheme

Hi Everyone, I haven't been able to upload a transaction receipt for several weeks. The customer service has asked me for lots of screenshots but provided no real help or solution... Anyone in the same situation? Any advice? Please, I need help!!

Hi There, I could do with a bit of help, so thank you for listening. I had a bad breakdown and serious illness last year, various personal and family reasons - but during that period I manage to keep the business afloat and am much better now.I've just realised that despite me submitting my VAT Returns on time, I've missed some invoices off over a year period (from March 2023). I'm massively panicking now as the VAT value is around £50k. I'm totally prepared and able to pay that VAT due, but do I just uploaded them all onto Quickbooks with the correct dates etc for the next VAT return, and the system will include the old ones and then I can submit, or do i need to go direct to the HMRC? As I say, I'm prepared and able to make the payment and surcharge but because of the massive wallop that breakdown  has had on my mental health, i'm an anxious mess at the moment and worried about what might happen.Shall I just upload and wait for the return and pay, or is there something

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My online account is set up to pay monthly subscriptions using a credit card.  I would like to change to using a debit card.  When I choose edit the payment method, my debit card appears and I can fill in missing data like Postcode and CVV security.  When I tick the boxes and click  Save and Use, nothing happens.The debit card is good and works for other uses.  I have cleared the cache and tried using a different browser, but it makes no difference.What is stopping what should be a very straightforward transaction online?

Hi there, I've been having an issue with my desktop account, as it seems to be stuck on the company profile page for the past few months whenever I try to log in. I've attempted to enter my details, but it won't allow me to save and continue. Even if I cancel the page, it simply reloads it. The problem is stopping me from updating my bank details, as I'm unable to move beyond this page. Each time, it prompts me with the message: "Please update your company information to continue." I've attached an image for reference, although I've left my details blank due to this being an open forum.