QuickBooks Q&A (UK)

Anyone having issues with uploading bank transactions through CSV? I keep on having an error "Some info may be missing from your file. Double-check that your file is complete and try uploading again." I have checked my CSV file multiple times, followed the correct instruction but it' still not working. Any help is very much appreciated. Thank you.

No text available

Hi all We migrated from QB desktop 2002 to QBO. Due to various things QBO hasn't been used yet. We migrated successfully in June. Now need to get data from June to today over. Last year, our IT guy was able to get a 30 day trial to convert our 2002 file to 2006 first then to 2009. Move my books need the 2009 format. The IT guy can't find trials for 2006 and 2009 now and I've already purged!!! Does anyone know where we could get a free trial of those versions just to convert the backup file? Thanks, Siobhan 

Today is March 11, and QuickBooks Online will not update bank transactions that occurred beginning March 4. My bank is properly connected, as the "Cash in Bank" message is accurate and matches the information at my bank. Yes, I have checked the Reviewed, Categorized and Excluded tabs. I have also tried to update numerous times over about 30 minutes. Transactions from as far back as March 4 are not appearing for me to Review and add to my register. Needless to say, the time I am spending on this is a complete waste and I'm really frustrated.

Whilst our carer hasn't earned enough yet to pay NI, at some point she may and therefore I am looking to understand how I go about updating the Income Tax rates that will apply from April 2024 in the UK.  We have been without a carer since the pandemic started and so we haven't dealt with the last change back in January

No text available

we don't use cheques, maybe once in a blue moon...when i write a cheque qbo enters a number and ebit, so at the moment my next cheque is numbered 30004ebit. can we do away with the automatic cheque numbers  and substitute 'visa debit'.

HelloI am using quickbooks and submitting a VAT return for the first time without my accountant as I do most of the work anyway.Can anybody please help;  the only box I am unsure of is Box 7. Within this I have the net value of any purchases where I am claiming back VAT which is fine. But what else do I add into that box?  Should I be listing all purchases whether they have VAT or not? It's only small amounts to be honest like working lunch, photocopying etc. do these get included even though I'm not claiming any VAT?  Does anybody know if I include bank charges within this?Thanks so much

We run a payroll through QB's which had one employee, they have now left and we may eventually recruit a replacement but at the moment there is no-one to pay.  I have created a, empty payrun and attempted to submit to HMRC but I'm getting the following error message; An error occurred submitting Pay Runbusiness: 3001 - The submission of this document has failed due to departmental specific business logic in the Body tag. | DepartmentFor more detail click herebusiness: 3001 - The submission of this document has failed due to departmental specific business logic in the Body tag. | DepartmentAny advice how to proceed would be appreciated.  Thank you.

Produces an error response, "We couldn't link this account to your QuickBooks categories.". It's a fresh account/company/QuickBooks account, used Xero with previous company but decided to try quicken this time.

No text available

No text available

HiIs the cost of accounting software like quickbooks and gosimpletax an allowable expense and which category does it come under?

No text available

No text available

No text available

Hi my Profit and Loss report shows the wrong balance of income.(I have QB online and work in Cash basis).The report shows deposits (from invoice payments into my bank account) AND it adds all my invoices so the total is double of what it should be.Why on earth would it add both? How can I get the right income numbers?Many thanks!

I am getting this message, thing is, the only button is to delete them and I don't know what they are.  I will have transactions which are similar as a lot of what I buy for the office is the same, why is there no option to view these things?  Do I have have the warning all the time?   

My bank account isn't linked to Quickbooks. 

No text available

Hi, I am getting an error when uploading my CSV file from Santander for previous transactions. I have followed all the articles and checked over the file many times to ensure it is all formatted with Quickbooks guidelines. When I upload the file, Quickbooks successfully understands the file and shows me a preview of the three columns, my payments, the descriptions, and amounts, it is only when I press continue that the error appears. I have attached an image of the error, along with the proof that Quickbooks is successfully reading the file. Would appreciate any help. 

I believe I know which payments this comes from (given the specific amount) - some customer payments that originally came without invoice that I latterly applied to invoices generated. So I don't know why they might be "unapplied", but presumable have missed something when doing so.

Hi, On my latest bank upload for some reason QBs does not show all the info from the memo column i.e. populating the "Description", "Payee" and Category or match" columns with details from the upload. No biggy I think, I'll just select the item, amend the details in the drop down page which has "Categorise" "Match" "Record as transfer" and "record as credit card payment" along the top and close it before going through all of them to subsequently add or match. However, once I amend details and close that drop down page it then amends all the remaining "Payee" and "C o M" columns to the details I have just inputed including those I amended earlier. How do I just change the one transaction and not affect everything else in my "for review" list/columns?

No text available

Do I need to attach copy of Bank Statement to submit VAT return? Or how can I show my bank statement? Do I need to show my income? My case, ・Using Japanese bank, Japan issued Credit Card・no transaction record in my bank statement as I use only credit card , not debit card to purchase products to sell. Also it includes private shopping in the credit card. ・I purchase in GBP and sell in YEN at Japanese sales platform. So the platform pays me into the bank account once a month. ・I record my sales into Bank Deposits Category not sales category.