QuickBooks Q&A (US)

Hi guys, I am in a bit of a problem and I’m hoping for any insights from users and staff alike. So, we use QBDT Premier and we’re trying to find out how we can get the landed cost of a specific item in a report. What my client does is they order an item overseas and the supplier ships to the US. We base everything on our purchase order to the supplier but the problem is that they do not include the shipping and duties on the bill. So, only the cost of the item is seen when they’re going to charge us. Now, during the shipment, we would usually receive a bill for the charges on the freight and shipping. Here’s the problem: We have a PnL for customers and items and we’re trying to find out how much we made from each customer and how much we made on a specific item. COGS included. However, looking at the setup above, QBDT does not have a report to include the bills for freight and shipping charges for COGS reporting. I have tried customizing a Transaction Detail report but I have to sift t

Only CommunityAmerica Credit Union error 108 is left. QuickBooks says the bank needs me to do something at their site. When I go to the bank site, it says my password is not correct, but I sign in fine in the bank app with the same login. Forgot login says my username and phone number do not match their records. How do I clear error 108?

I have a gap in transaction from feed coming from my bank account. its not excluded or deleted, how do i fix?

Is QuickBooks Enterprise desktop phasing out soon? We currently have subscription until September 11, 2027

Dear friendsI used to have QuickBooks Desktop for a long time. I changed to QuickBooks Online. I do not know how to use it. May I ask a favor to ask some questions to a person who knows QuickBooks Online and speaks Spanish. I watched some YouTube videos online about QuickBooks Online, but they are for beginners. I really appreciate your help. Sincerely,[name removed][email removed][number removed]

My account was apparently closed after quickbooks decided without my knowledge that my transactions are “High Risk”. They did not give me any supporting information that my transactions are risky, have not had any dispute, charge back or issues with any customers but apparently after only 4 months of use and a handful of transactions my account is now closed and they are holding my funds. And somehow that is legal. I now have to wait 180 days for them to release the funds. They will not refund it to the customer and they will not give any explanation further than we decided your transactions are high risk. I cannot believe that this company has not been sued or reported multiple times to the CFPB or BBB. They have collected fees on every transaction and will continue to profit on the money they hold for 180 days in interest all while small businesses go under because they have to wait 6 MONTHS to get their money after they just decide they no longer want to do business with you. And th

I too had a very similar issue in February 2021 and the Risk Management Case worker closed my merchant services account on March 1, 2021 with no explanation. Usually you would get an email with an explanation letter of what is needed with a case number or why the account and case is being closed.  I have yet to receive any of that. I would definitely like to speak with someone at a management or higher level regarding the incident.  The person that handled the case was very rude and nasty.  It bothered me so bad that I called back in to file a complaint and it was noted by someone else I spoke with when I called back in later.  All of a sudden, My merchant account was cancelled without warning, and they could not tell me why.  There was NO documentation in the case or my file as to why.  The only person that could make the decision but the risk person that had my case.  I feel this is in retaliation for my original complaint that was documented in my

Why does our employees stub say unlimited Holiday?We use QB intuit online payroll and TIME (formally TSheets)  Thank you.LDO

Two weeks ago, my customers started receiving emails after they open an invoice reminding them that they did not pay.  I contacted Quickbooks, and as usual they were first completely confused by a feature in their own software and took them a week to get back to me.  When they did, they stated this is a new feature and there is no option to turn it on or off.  Does anyone know if there is a way to turn these emails off?  Or is there a way to edit these emails as they are completely unprofessional?This is not a reminder email.  I have those set and have zero issues.  This is appears to be a new feature rolled out with the typical zero thought Quickbooks gives to features.

I set up a new client in QuickBooks and then lost his password. How do I recover the password or set up a new one?

How to enter interest income on savings?

We are running QuickBooks Enterprise Desktop 2024 Platinum Edition. Currently our bank feeds are set to Advanced Mode and the user periodically syncs the bank transactions for loading into QuickBooks. The user group is asking if it is possible to set our bank feed configuration to have the bank transactions load daily automatically. Is this automatic loading of bank transactions possible in our version of QB without using a third party application? Thanks

Mtd not showing up with hmrc

Anyone else having trouble with this?

I have been using QB Desktop for years and years. I currently have QB Desktop Pro Plus 2024. My Subscription expires in 30 days. If I choose not to renew the Subscription will I still be able to use Desktop pro plus 2024? I don't care about the online services. I just need it for my accounts, making invoices, and reports. I don't use the payroll services, the downloading of my accounts or any payment services. Can I still do the basics but not have access to the online services or will i get totally locked out of using QB Desktop Pro Plus 2024? Thanks for your help!

I’m using QuickBooks Desktop Accountant 2024 (subscription), Release R21P.I have multiple company files that use Bank Feeds with Bank of America. QB has prompted me to change my OLB connection from Bank of America - New to Bank of America QBDT. Here is what I’m seeing:1. In one company file (the one I attempted to migrate):After disconnecting all accounts from Bank of America - New, I choose Bank of America QBDT as the connection methodOAuth login at Bank of America succeedsI select the accounts to connectQuickBooks crashes immediately after the account‑selection stepWhen I reopen QuickBooks, I try again, and get error 88888:“All accounts associated with this customer ID have been synced…”I cannot connect Bank of America QBDTI also cannot reconnect Bank of America – NewThis file is now completely locked out of Bank Feeds2. In another company file (one I have NOT attempted to migrate):Bank of America – New still connects normallyIt downloads recent transactions without errorsNo 88888 me

renewed my subscription and now no information is there, its like its a brand new account

All transactions are missing. I tried downloading and importing the missing transactions as a csv but I repeatedly get the message "Darn, File upload Failed"

I need to file Q3 941

My invoice emails ar enot being received by the recipients, although QBSE indicates they were sent.

How can we send a Wage Order 15 meal premium to QuickBooks without adding hours to the timesheet? Currently, payroll data is sent with units and rate. Is it possible to send the meal premium as an amount-only entry without adding units?

I believe mapping is wrong its only happening on Nat West Bank

I'm looking for support with the Sync With Etsy App. As of 10/25/2026, the Sync With Etsy app has stopped syncing my Etsy shop to my Quickbooks account. It appears that the app has been removed from the Quickbooks App Store. Seemly overnight, the Sync With Etsy app stop working and disappeared from the App Store without warning. Any information you could provide would be greatly appreciated.