QuickBooks Q&A (US)

Do we have an option to filter Invoices to whoever made them? Tons of invoices are needed to be sent individually by whoever sent the invoices, doing it manually checking if it’s made by me before sending costs so much time

Who is my dedicated account manager.

[Image removed]In May 2026 I completed my Quickbooks certificate renewal. Last week I received an email from Intuit to say that my certificate has expired and I will have to redo the entire exam to recertify. Is this some kind of error as I've already done my renewal and have the pdf certificate. I've attached a screenshot of it as I'm not sure how to upload a pdf here. Can anyone please advise?

QB Desktop Pro Plus 2024. The setting “Warn about duplicate bill numbers from same vendor” is checked in Preferences. When the bookkeeper enters a duplicate bill she is not warned.

No text available

No text available

In May, my business computer was blocked by Intuit. I was told “for security reasons”. They just confirmed that my device has a device block on it. I ended up having to buy a new laptop. After 6 weeks on my new laptop I am in the same situation only this time I am allowed to sign in through Firefox but no other browsers. I prefer Chrome but not allowed to use it. I don’t know why they keep doing this to me without any explanation or suggestion on how to prevent it from happening again. Has anyone else had this block and get them to remove the block??  I can’t keep buying new computers for no reason. 

For the past six months I have had several customers "dispute" their payments to our company after work has been done. According to Intuit Quickbooks information we should be receiving not only emails when a dispute is filed giving us the opportunity to file a rebuttal, which we are not receiving but also the most recent one never showed in the Resolution Center. The only way we even knew about it was when $7000 was withdrawn from our bank account. I have spent six months jumping through hoops with all of their "customer service" by sending in all of my documentation/proof that this is happening, I had my corporate IT team work to make sure that Intuit QB emails weren't being blocked or bounced back when sent to us, I have talked to our "rep" (useless), I have contacted the Office of the President (useless) and was even put in touch with "Risk Management Rep" in the disputes department......ALL OF WHICH have either passed the buck or said "SORRY there is nothing we can do". In the mean

Has anyone tried the new enterprise suite? It seems interesting but not sure if worth upgrading. What does it give you that is not in Advanced and how well does it work? Thanks!

I work with Quickbooks self employed!

How can I reach support on Saturday & Sunday?

Hi,  My company provides collection services for our clients. We charge commission. How do I classify the payment of the collections that come in? and what’s the expense when we pay it to our customer less our commission fee?

I use QuickBooks Self-Employed and want to send clients an invoice PDF and a payment link, all from my own email address rather than using QBSE's built-in send feature (which often goes to spam). I can find and download the PDF, but I can't find a way to grab just the payment link for that invoice so I can paste it into my email. Is there a way to copy or generate a payment link from a saved invoice in QBSE?

At the bottom of reports, when the time is shown, it is the wrong time! We are located on US East Coast, and our reports print with Mountain time!

This happens when i tried to do it then suddenly it says, "an application error has occurred while processing your request.

Payment received in QuickBooks 24hrs ago, but it's not in bank account. Are they not instant payments

No text available

I am trying to remove my vehicle from my QuickBooks Self Employed, I can not find how to remove this. I only see options to update but not remove. Please help.

My bank only exports pdfs of my bank statements. I have a lot of expenses to log from the last year. What's the best way to import in to desktop quickbooks? 

How do I run a sales report grouped by state? I don't see any filters that have the state as an option in Quickbooks Online?

In an error on one of my employees behalf the previous owner of my company’s information was put into the principal payroll officer. I have tried for 2 weeks to resolve this issue. I have been on the phone or chat with 14 different support members. I have even had the previous owner on the phone with support. This has shut down my payroll direct deposit for two weeks when what ultimately needs to be done is 3 lines of information need to be changed name, dob, and ssn. There is a link in payroll settings but it will not work well at least it wont work on 5 different machines, incognito windows, chrome and edge. I cant beleive the loop i have been in to update 3 lines of information. This has been the most frustrating experience. support is terrible if you ask any why questions they just disconnect the chat. the phone calls are even worse when there best answer is we have escalated the situation. most of the time they dont even try that hard they are just rude and usually ask if there is

I am getting notice that my subscription has expired and I will lose access to company info on all company QB home pages.  Subscription renewal is not due until 08/15/26. and I have updated and confirmed all payment information.

Running Desktop Enterprise 24.0 fully updated.Within the last few weeks, the option to pay via ACH is not showing when emailing invoices.I created a test invoice, and I am getting the same result as a real invoice sent to clients.Any would be greatly appreciated.Thanks![Screenshots Removed]