QuickBooks Q&A

I noticed an issue from last year. An invoice from 2025 listed Item A, but we actually shipped Item B to the customer. Since 2025 is already closed, I can't touch the original invoice, and our inventory for both items is currently off. How should we handle the current-year adjustment for this?

So about 3 weeks, my online store got hit by someone trying fraudulent credit cards. Around 250 cards were tried in over 10 minutes and 4 were successful.  I got an email that Quickbooks was closing my Payments account. Which makes sense and I don’t blame them for it. I called the next day and they said I had to reapply for a new account and told me to use a different email address.  The application was filled out on 8/20 and I got my new Merchant ID number and said it will take 1-2 business days. That was 19 days ago. Numerous calls, HOURS on hold, Transferred to about 20 different departments in the last 2 weeks and nobody can get anything done.  I got told 8 days ago, the risk department has it pending and they will call me that day. No call. Back on the phone and another hour on the phone and they’re telling me the same thing again today.  This is absolutely absurd. 

Is there a Quickbooks report that shows the delivered date (either item receipt of bill date) of an item versus the ordered date on the PO?

I am trying to send out monthly invoices to my clients. When I click to create a new invoice, whether it is through the general invoices page or clicking next to each customer to create an invoice, I reach a page that says “We're sorry, we can't find the page you requested.” I have tried clearing my cache, I have tried an alternate browser, and I have tried searching for additional information on how to resolve this - all to no avail. If I cannot send invoices to my clients, I don’t know how I can use this platform to operate a business.  Thank you so much for your swift attention to this matter. 

When trying to print I get the message Waiting on printer connection. I have used the Quickbooks tool hub several times-Quick Fix, Diagnostic Fix, Print PDF and Repair Tool to no avail.It appears the ABS PDF Driver v400 is not working but I cannot find the driver file to reinstall.

Anyway we can get quickbooks to update the web address for Vystar Credit Union in order to link accounts with qbo. it’s been changed to online.vystarcu.org Nobody with VyStar is able to link accounts with quickbooks currently. 

How do I cancel payroll subscription?

Hey everyone! Can you recommend an ERP system for a small IT company (up to 50 people)? Ideally it should have everything in one place - sales, projects, HR, recruiting, and finance. Would really appreciate any suggestions!

i used to be able to search a name and check past invoice and copy them the search bar just disappeared

Anyone else having issues with QB just spinning around and erroring out while waiting to enter a bill or check?   Its happening in all accounts

I am unable to get into my desktop account. There is NOT an outstanding balance.

As of the past month randomly my Quickbooks Desktop Pro 2019 has been putting my invoices as 00001 and the dates are back to 2014. I’ve ran all sorts of different possibilities I’ve found to solve this issue but nothing is able to fix it. Has anyone run into this issue and has a solution?

Win 11 Home 25H2; QB Desktop [Premier Plus Nonprofit Edition 2024 Release R21P (64-bit)]A couple of months ago IDP stopped sending success or failure emails. It had been working fine before that, but I did have a similar problem a couple of years ago that QB support (or I) was somehow able to fix. This time support could find no issues and said it should be working. It does not.I've validated that the email address I'm using is correct and there's no messages in my SPAM folders.Within "About Intuit Data Protect", "Ctrl + F2" does not open the "Intuit Data Protect Diagnostics Tool" as it's should.Also within "About Intuit Data Protect" clicking "Update" produces no dialog or window. Nothing happens.Firewall? I don't see the "IntuitDataProtect" folder within "C:\Progran Files (x86)\Common Files\Intuit", nor within "...\Common Files\Intuit\QuickBooks".I'm thinking my next step is to request QB Support to use their remote desktop ability to visually check my setup and configuration, but I

please i want to move to new laptop and it required a validation code to activate 

QBO help with a bill payment that went to a closed bank account, later refunded by Intuit.  How to fix when affects a 1099 vendor All occurs within the same month.  Tried to void the bill but that didn’t work.What would be the correct steps?

 Keeping track of business expenses can become difficult when transactions are coming from different accounts, cards, and payment methods. A simple and consistent bookkeeping routine can make this much easier.One useful approach is to record expenses regularly instead of waiting until the end of the month. Categorizing transactions as they occur also makes it easier to understand where the business is spending money.For small businesses using QuickBooks, reviewing transactions and checking expense categories regularly can help keep financial records accurate. It is also worth reconciling accounts on a regular basis so that missing or duplicate transactions can be identified early.Another helpful habit is keeping receipts and other supporting documents organized. Digital copies can be particularly useful when you need to verify an expense later or prepare information for your accountant.What methods do other small business owners use to keep their expenses organized in QuickBooks? I'd b

Today I reinstalled the QB app, and was told it does not work with my iphone, open in browser. So in browser, I do not see how to set up iphone to track.

I just had a phone call with Katie from "the office of the president" of Intuit.  Although she was very kind, nothing she said helps me understand or wish to comply with this new automated payroll tax policy.  I would like the actual president of Intuit to know how I (and many of your other small business customers) feel about this.  I highly doubt this will ever get to him or her, but let’s give it a try: Regarding automated payroll taxes:  I cannot express deeply enough how wrong this decision from Intuit is for small business.  I will speak for me, but I know your other small business customers fully agree with me.  I have run my small business for 30 years.  I have ALWAYS paid my own payroll taxes.  I know how to do it, and I trust ME to do it.  I do not need, nor want anyone else to do it for me.  Here are my reasons why, and as a service to small businesses, I would sincerely hope someone at INTUIT can understand and reverse

Looking for way to post 20 tenants (set up as customers) rent payments other than listing all on one “make deposit” sheet.

I want to create a report for one vendor that shows all the sources for payment of a bill regardless of how many sources there are and if a bill payment includes partial payments for each bill.

Error in QuickBooks Sales and Profit There is an issue with the Sales and Profit calculation in QuickBooks. The profit for today is not being correctly added to the profit from previous days. The system should calculate the profit from each sale based on the selling price minus the cost of the product. Today’s profit should then be added to the previous profit without replacing or deleting the previous amount.

no additional details

steps please?