QuickBooks Q&A

I've tried x3 different browsers, private/incognito and normal, cleared cache etc

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How do I delete my accounts for a clean start

From April 2026, Making Tax Digital for Income Tax will apply to self-employed individuals and landlords with qualifying income over £50,000. We know Making Tax Digital has raised a lot of questions lately, so we've put together some short video to cut through the noise and cover the key things you need to know.    "I earn over £50K, what does HMRC expect now?"     If your business earns over £50K (that's earnings, not profit), you'll be filing quarterly submissions plus a roundup return at the end of the year.  Important: you cannot do this directly on the HMRC website, you'll need to use a piece of MTD-compatible software (like QuickBooks). Making Tax Digital (MTD) Resource Hub Whether you are setting up MTD for the first time, preparing for MTD, or troubleshooting, you will find the right support in our resource hub.

In finalising payroll, the program is giving me a Permission denied error. How can I fix it?

If I date banking it does not work

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When I try to reconnect bank feeds, I get an error just saying "something unexpected happened". Is anyone else seeing this?

support tell me to disconnect my bank then reconnect, but will I lose everything??

How do I change my address that is shown on our invoices? We have moved and our invoices are showing our old address, even thou personal information contains correct address

it doesnt seem to be linking properly

My bank transactions will show some incoming payments but not all, why is this? Thanks

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Why is the new QBO constantly logging me out when I save and close any invoice?

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looking for a MTD solution for someone whose income is from employment, self-employment and a couple of rental properties. no VAT involved. thankyou

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I need to add a custom field on my customers.  I'm fully aware I can add fields under custom fields but that does not work for a Job Profitability Summary report.  It has to be where I can run this specific report and show this field. There is a place for Customer Account Numbers under the payment settings however that does me no good when I cannot run this specific report by account number. Is there a way to add this field as putting it in QB next to the company name is not an option.  This seems like such a simple thing, we should be able to run anything by customer account number, but oddly the ONE report I need to do this I cannot.

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apologies if this post appears more than once (had issues logging into the UK site) Will the sole trader plus account suits the needs of a self employed sole trader (no VAT) who also rents out a couple of properties?Looking for the right MTD software solution.thanks

My accounting period runs until 30 June, however, as the business was incorporated 10 June 2024, my first CT600 only covers the first 12 months until 9 June 2025 and I need to file a second CT600 to cover the peirod in my first annual return. After successfully submitting my first CT600 in the accountant view of pro tax, I'm now trying to create a new return here. The dates don't auto populate, there are no workpapers, and it seems the system doesn't like my 'from' field entry of 10 June 2025 and highlights it red. Any ideas on how to raise the CT600 from 10 June 2025 to 30 June 2025 to cover the annual accounts reporting period?

I have just started to use QuickBooks Online. I am adding all the information from the bank statements I have imported. I cant allocate an older VAT payment, I get the error "You have either selected a tax liability account on a transaction where it's not allowed, or haven't specified a tax rate along with it." I haven't entered any old VAT return info to pay it against or record payment. Any help much appreciated.!

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