QuickBooks Q&A

I want to purge my company file as I have just finished testing it. But as my file is over 90 days old , I now have to cancel my subscription and restart a new file. I am not sure exactly what this means. I want to set up the company file again, use the same mobile  number and email as I used with the original company file I set up and start. Is that how it works?Any help from anyone who has done that would be appreciated. Thanks.  

Hello I have a weird issue maybe that I cannot seem to correct or allocate. I use Wise Bank as I have payments from various currencies.What has happened is I have an Invoice from Adobe for £18.32What Wise did was when the card was charged it took the money from my Hungarian HUF account.So now I have a HUF transaction amount and I have an Adobe Invoice for £18.32 When I go to the bank transactions page I cannot match this HUF transaction with the Adobe Invoice.I cannot go into the invoice and manually make a payment to the HUF account.I'm stuck I cannot allocate this HUF transaction with the Adobe Invoice.Any help appreciated

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In the AP Aging Report the Foreign Open Balance of each transaction shows only €0, despite the actual open balance being e.g. £20,000.00 and the foreign amount being eg €22,000.00.See screenshot. [Email attachment containing a filename with PII (email) removed.]

The Print Done floating bar prints over the summary report in The Taxes section.

I can change the wording on the template from estimate to quotation but the email option insists it must be estimate - we don't use estimates, we use quotations! Very frustrating1

I receive booking fees for around 75 courses. I post to a liability account. Received From=Payer, Class=course code. I want to stop using class and use project/Sub-Customer instead. Is there no way to access all the fields I require from the Bank Feed?

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Help

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You can also contact HMRC and ask them to take a closer look. Your error code is CLIENT_OR_AGENT_NOT_AUTHORISED Getting this error, any help?

I need to do my travel expenses as all expenses and not by mileage. I have contacted QB regarding this with no success. Please can anyone help.Thank you, Steve White, self employed.

does not balancf

Has anyone else experienced this or are support teams aware of it?

 I was wondering if anyone could help me with an issue, today/Sunday I was doing some invoicing when I have send the invoice I copy myself in and send to the client as well,  I have received the invoice email and the clients have to, but on my quick books the customer it is not showing that invoice which was sent to them, can you please help me 

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I don't need Projects or the other sophisticated features of Plus. I just do a job, create an invoice, allocate billable expenses from my bank transactions and send it, then i do my self-employed accounts at the end of the year.

Since the new update I can no longer use my Samsung tablet in landscape mode when creating/editing an invoice. My tablet has a flip-out keyboard so portrait mode is useless. I can use the app in semi-minimised mode then expand the size manually, but this is cumbersome. Is there a setting somewhere? I've tried switching off auto screen rotate and this makes no difference.

the error code is client or agent not authorised i file my own vat normally with no problem but i cannot seem to resolve this

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I have been submitting clients VAT returns through Quickbooks digitally.But for this quarter I cannot do it.What to do

Why does my client not receive a direct debit mandate form via email when request is sent?