QuickBooks Q&amp;A (UK)

Should my monthly payroll go to I Tunes

when i file a monthly return it comes up error. when i look at file it comes up with my I tunes account ?

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asked in Do More with QuickBooks

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joe-dogdoov-com

Cannot upload a logo

I am setting up a new company. Uploaded the orginal rectangle logo and only after realised it had to be square. Now cannot replace the original logo in Account and Settings. Any help appreciated.

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Can anyone fix my this?, my custom fields are on my invoice template I am filling them in and saving the invoice but when I retrieve the invoice the fields are not saved

C

cookandson

asked in Transactions

If I go strait to print the custom field are missing

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Anonymous

Why was my Payroll flagged as being 'Up to Date' on August 31st when I had not done the payroll run (due on August 30th) for August?

The 'Next payroll due Monday, 30/9/24' according to the package.  The last one run was 30/7/24, so where does it expect the one for 30/8/24.  I did overcome the problem, and ran the 30/8/24, but why is it happening?

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sjr_accounts

Why when clicking on save and new the cursor doesnt return to the supplier box?

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I am not able to select an employee to run Payroll. How to fix this

It's not a subscription issue, I have checked this already.

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asked in Transactions

Just sent my first invoice to Spain through QuickBooks - company using a UK service. Is there a difficultly in payment? There finance didn’t know what to do!

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How do I delete a card off the app

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burgehh-hotmail-

asked in 3rd Party Apps

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asked in Do More with QuickBooks

Why does the cursor no longer return to the name field when selecting SAVE & NEW in any of the Customer or Supplier actions

This function has been missing since March this year. Has there been any news from the product development team yet??

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Hello,I am trying to remove 1 employee and add another?i keep coming with add correct date, any idea how I can change the settings please?

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Does anybody have issues with HSBC connection?

I have not been able to connect for 3 days - when I try to reconnect it tells me my log-in details are incorrect (I log in to HSBC every day, nothing has changed)?

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MCooneyNew Member

Products & services module - name not allowing us to enter the symbol /

A new glitch in QBO: We have been using QBO Plus since 2022 and have thousands of entries in Products and Services.  The field NAME no longer allows us enter the symbol /  - so if we update any existing Products that include / in the name, we have to remove it.I'd ask Support but I don't have the resilience to spend an hour on CHAT like I had to this morning for another issue.  A phone call would be so much quicker, but we cannot avail of telephone support in Ireland ... 

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asked in Account Management

I used to login with password. It now doesn't give me the option to enter my password just sends a code to my email

I need to format my login options

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Is monthly income based on all open invoices created or just the paid/deposited invoices recorded through transactions

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little-miss-orch

asked in Transactions

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asked in Account Management

I need to send my yearly books to my accountant 1st September 2022 to 31st March 2024 how do I do this ?

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easttvNew Member

Why is the CIS function still not working properley

The page Taxes>CIS has a tab "View CIS reports" but it doesn't do anything although CIS is correctly set up. The help assistant says I can file a return there but there is no tab to do that.

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asked in Reports and Accounting

Adjusting CC in Remittance Advice

Dear QB Community!  I hope you're all doing well. I need your help with configuring senders in my remittance advice. Right after paying my vendors I send remittance advice and among the people that receive (within my company for example cc accounting), some have moved on to other jobs. I can't seem to find the settings to edit this. Your help will be greatly appreciated!Thanks in advance! 

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Can I use payroll as a standalone feature billed monthly without having to pay for the full quickbooks features?

I am trying to understand if I was to use another software for bookkeeping, if I could keep using quickbooks payroll feature without having to pay for the full quickbooks subscription.

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QB is running extremely slow

Slow running - if at all updates not recording  - our IT Department confirm it is nothing other than this app (all firewalls etc have been checked ) .. anyone else having this problem?

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asked in Account Management

Why do i have to received a code via email and then a code via the mobile text service to gain access to the systems

why do you need 3 factors to allow access:-passwordemail codetext code

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Mark ArmisteadNew Member

I have just submitted my monthly VAT return, and when I went to print it out, there are no figures on it. When I check back on previous returns, the figures have gone

Major Login Problems

For months now I've only had to login by using my email and password. Since this 'new look' page has arrived I'm having increasing difficulties with extra steps, code via email, code via phone, to a point where I'm not receiving any codes?This is both in Safari and Firefox. Is this a know issue as I'm now 'locked' out of my accounts and can't get any work done for crying out loud!!!!! 

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How to export payroll data to CSV to upload to pension provider. I use Cushion for pensions, it doesn't have API, but requires CSV upload.

Pension provider I use (Cushion) requires me to upload payroll information in PAPDIS format. I'm looking for ways to extract this information from QBO Standard Payroll.

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I've update my payment details account is still showing as suspended

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