QuickBooks Q&A (UK)

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Client is on the Flat Rate Scheme at 11%. This quarter they are subject to the 16.5% due to the limited cost traders rule. How is the best way to change it?

I have been using QBO Accountant with multiple client QB licenses since 2017.  Yesterday I have lost the ability to access all my clients QBO accounts via the drop down under my company name.  There is no dropdown menu at all.    If I go onto the QBO iPhone app I can see and access the clients QB. QBO customer services are looking into this but I'm wondering if I am the only person with this issue.    

I am trying to upload a budget but the only format available is (Jan - Dec ) But the FY for this Budget is July - june.

Hi All Our bank account (Wise) has both GBP and USD sub-accounts which we use for paying foreign suppliers in USD. The GBP account holds our funds, while the USD account is usually empty but occasionally has small amounts due to Wise offering cashback on certain transactions. In QuickBooks, these are set up as separate bank accounts. When we pay for something in USD, Wise first uses any available funds in the USD account, then covers the remainder by converting direct from the GBP account, resulting in the invoice being paid from two accounts. For example, a $99 monthly subscription might be partially paid with $2 of cashback from the USD account, with the remaining $97 taken from the GBP account as a currency conversion. In QuickBooks, this might appear as a £80 transaction in the GBP account ($97 x exchange rate to GBP) and a $2 transaction in the USD account. How can I accurately record this transaction in QuickBooks, given the partial payments from two accounts

Unfortunately, I can't find any information anywhere about starting to use Quickbooks in a situation where I'm ending my cooperation with an accounting office in the middle of the tax year and want to start accounting in the Quickbooks system.I don't know how to enter the preliminary values ​​from the final report that my former accounting office sent me at the end of April this year.I received a "Profit & Loss Report" and a "Trial Balance Report".Should I simply enter the NET PROFIT value from the "Profit & Loss Report" as a sales invoice (only who to enter as a contractor?) from the first day of May?I understand this "Trail Balance Report" a little less, because half of it contains the same information as in the "Profit & Loss Report", but then various items start to appear, such as:4120 Computer Equipment - Cost b/fwd (Debit)4125 Computer Equipment - Accumulated Depreciation b/fwd (Credit)4126 Computer Equipment - Depreciation Charge for the Year (Credit)4600 Trade Debto

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My income is not accurate on my profit and loss report. I have been matching income from banking as well as clearing payment from invoices. Am I doing this wrong ? Should I only be working from the bank feed ? Thank you 

My predecessor as accountant clearly didn't know how to deal with it, because she has processed it as an expense on the bank account - the customer is the payee, but this transaction does not show on the customer account. So it still looks like the customer paid this invoice, when he didn't.I would like to remove this from the 'GoCardless Chargeback' account and put it back on the customer account, where it belongs.I know how to edit the deposits so that the cash into the bank is tied up with the customer receipts and GoCardless fees. Should the chargeback have been processed in the lower half of the deposit as a negative amount to/from the customer account?I'm new to the business and to QuickBooks, and it's been a learning curve.

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Hi,I am having issues reconnecting my Amex account to QB Online. It asks me to reconnect, which I do and it states that connection is successful. I then have a message appear saying 'Reconnect my Account' (screenshot attached). Nothing about our Amex account has changed, so wondering if there is an issue with QB Online because when redirected to Amex for the login details, it says its fine. How do I rectify this issue please? Thanks. 

Says there is something I havent done and won't let me access the hours to change.  Help

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We were in the past able to do this, yes?

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I'll always give credit where credit is due. After a disappointing and unannounced roll out of the new custom bookmarks where you couldn’t add more than one report shortcut. It now appears you can add multiple shortcuts to any report or page. For instructions, as Intuit don't currently have any. Navigate to a page and hit save "Bookmark this page" Name it, and save it. It can be a little quirky at time but this is a massive time saver.  Below screenshot are all the shortcuts I've added, yes I've done one to the 'Taxes' page and renamed it to VAT!!!So far I've not hit a limit so not sure if there is one. If there is no limit then you can truely have a custom menu now instead of the limited ones offered in the standard bookmark menu section. Well done Intuit. Now please can we have a change log when these things are either fixed or changed. No idea how long this has been fixed please. The USA site gets one, so why not the UK!!! @JackS     

Hi all, I've just started using Quickbooks Self-Employed Sole Trader, to charge for my hours for a company.The role involves driving and parking, which the company wishes to charge as an expense to them.In the past when writing my own invoices, I'd create a separate table to record the expenses separate to work charges on the invoice. When creating invoices and charging for my hours, I can not find a tab to add these expenses separate to my work.Do I just have to record as a work transaction and not an expense? I am worried this will mess up the in app calculations for tax season.

Hi, I have just checked my account and my linked Etsy transactions stopped syncing in August last year. What can I do to bring them in for the last tax year? Thanks 

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Need urgent help. I was matching gocardless or direct debit transactions in the for review tab as "add" as the client balance was automatically becoming 0. Now I discovered that this is double counting the revenue as the invoice as well as the bank deposit both are appearing there. Then I spoke to my accountant he explained that gocardless transactions most of the time do not match automatically. They come for review only when there is an issue. He asked me to undo what I did previously, then delete the payment from the invoice for each client manually and then "match" the transaction in review tab manually to each client again. When I tried this, I am unable to delete the payment in the invoice as the enclosed issue arises. It shows a bank deposit already exists and you need to delete that first before deleting the payment in the invoice. I zeroed out the bank deposit, then deleted the payment and rematched the transaction. It worked. However, now I am afraid that this will impact the

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Received money from an unknown source in error.  How should it be recorded until the error is corrected?

I'd like to create a report showing the name and address of each purchaser of a particular product. Can you point me in the right direction?

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