QuickBooks Q&amp;A (UK)

After creating a new invoice it will not save?

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21

Is there an easy way of attaching multiple receipts/invoices to transactions?

I would like each transaction to have an attached receipt/invoice.

141

asked in 3rd Party Apps

App will not load any company data, have updated the app, uninstalled and reinstalled. Still the same, app has been glitchy for a while, but I can’t load anything now.

Is anyone else having the same issues? Have used Quickbooks for almost 5 years, app has always had issues, but seems to be completely useless now.

176

asked in 3rd Party Apps

GoCardless message "Your payment may not go through"

Hi,  I've called Quickbooks help multiple times in regards to a pop-up message that appears when I change my recurring invoices. The Quickbooks phone support team keeps informing me that they will report the issue and have someone from the technical support department look into it. I tried contacting Gocardless as well, but to no avail. Nothing seems to be getting done about this despite the fact that it has been happening for a few months. The issue: When changing recurring invoices or going into a customers invoice the following message appears on screen "! Your payment may not go through. Your gocardless does not support to make multi-currency payments. To enable direct debit setup for foreign currencies please contact gocardless."  Recently, I've noticed that when this notification shows, it frequently ticks "Let customer make payment" and "un-ticks" the Direct Debit Scheduled. This is really annoying since we haven't received as many payments through

50

I would like to have reports that allow readers to drilldown into transactions and see the attachments i.e. supplier invoices(bills) is this possible?

We have the pdf copy invoices attached to every "bill" in quickbooks already.

51

I want to see the list of all payments and receipts in category miscellaneousHow do I do this for last financial year? Thank you

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My P32 report will not run in QB accountant?

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Does anyone know how to add this finacial year to the profit and loss report on the dashboard please?

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101

asked in 3rd Party Apps

Still can't see transaction for review after following app cache reset then deleting and reinstall the app

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111

Recently I can't see transactions for review on the app. It just hangs. Anyone else?

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41

Bank transactions access

How do I give QB access to ALL bank transactions for last three years? Currently only accessing most recent transactions despite filtering dates. Can't get figures and need to do last year's tax self assessment

101

I am in the process of filing end-of-year accounts. Can anyone tell me where I can find "prepayments and accrued income" figures? It's not on my balance sheet.

There is also the section that asks for accruals and deferred income. This is also not on the balance sheet. Can anyone help with these?

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its not accepting to connect the bank

201

FPS reports

I have only one weekly paid employee. In the past when he has not worked and his pay is zero I have still been able to file an FPS. However since payroll has been updated this is no longer possible. If he has no pay the following message comes up  "You must either enter the hours worked or compensation amounts, or clear the checkbox to exclude employee from this payroll run"  However if I exclude the employee the following message appears, "Select employees before you preview the payroll for them"The only way I have been able to process an FPS report is by paying a nominal amount of 6pence, which does not seem the correct action to take.Any feedback would be appreciated

71

One invoice with two subcustomers

I have created one Parent customer with 2 Sub-Customers. Each of the sub-customers is set to Bill with Parent.Billable time has been logged against both sub-customers.When I create an invoice for the parent customer, the time for both sub-customers is displayed.If I group by service and then add to the invoice, I only get one line on the invoice with the sum of both sub-customers. And the invoice prints a subtotal with sub-customer name only for the first sub-customer. Is it not possible to get one invoice, with two or more sub-customers, and subtotals for each sub-customer on the invoice?

365

When I send a subcontractor invoice from email to Quickbooks that has a CIS deduction included on the invoice, Quickbooks does not account for the CIS deduction.

I have to go back to the invoice once it is posted, click on the category so it then registers the CIS deduction.  This is taking too much time, why can't quickbooks recognise the CIS when first inputting the invoice when sent directly from email into quickbooks?

91

Licence

Hello, I work for the family support charity Home-Start Herefordshire (1113432). We have been using a desktop licensed version of QB for many years. Unfortunately the PC it is installed on is on it's way out and we need to transfer to donated laptop. We only the use the most basic reports and cannot sign up to a subscription. How should we proceed please? Best wishes,    [PII Removed]  

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Inputting new products with the same name but different codes. Is it possible to have the same product name multiple times with different codes?

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71

Why is my subincome accounts not showing when I try to add a product/service?

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71

asked in Employees and Payroll

When trying to pay an employee, why do I get "1 employee profile needs your attention before you can pay them"?

It stops me running payroll.

101

asked in Account Management

Hi, If I am on maternity leave, and want to pause my QuickBooks Online subscription during this time (7 months). Can I do this whilst keeping my data safe?

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241

asked in Do More with QuickBooks

Is it possible to change the timesheet end day, to a different day from Sunday?

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