QuickBooks Q&A (UK)

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I can’t access my self employed quickbooks

When I review the details of a scanned receipt the chosen account/category is often incorrect. Is there an area where I can adjust the rules of scanned receipts based on payee or keywords?Thanks

I keep a lot of important essential information in the notes section for customers.Today when I have logged on the notes section has disappeared, along with all that important information.Whats happened?

It seems to send from xxxxxxxxxx@xxxxxxxxxxxx.xxxxxx.xxx and I need it to send from my gmail account, which it does by default on my laptop.

Hello, I have strange situation. I convert in PayPal, from 2000EURO to 2049.22USD, then from PayPal USD I withdrawn only 2000USD into Bank account..I tried to use "Transfer" in QBI, but I got error like: "You can only use one foreign currency per transaction.", maybe because company is registered in UAE.How can I solve this situation?Seems QBI not support this, even I have multi-currency activated.Check screenshot from attach.Thanks for help in advance.

HiOn attempting to  login to qbo on my laptop I immediately get the message ''There was an issue on our end. Please try again '' I cannot  even get as far as entering my user name and password. I have cleared my cookies and cache but issue persists. Am using windows 10 with edge. 

Hello, We would like to know if it is possible to set default currency as Euro even though our company is located in the UK. Best regardsYejin Cho

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I can see from a post from about 3 years ago that this wasn't a QBO facility but as I don't know why it recently changed, I can't fathom how to change it back, aside from going through every customer record individually which is not practical.

Hi, I have a Payroll Core subscription for a small companies. I do not have an employee, but works under CIS. How could I report to HMRC about CIS suffered? Thank you, Roman

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I've uninstalled and reinstalled the app and cleared data and cache. Desktop version is working fine.

Hello!I've just started up with Quick Books Self-Employed and am finding the invoicing process a little inflexible. From what I can tell, using the "Send invoice" functionality sends an email the customer which contains a link they have to click. When using this on a phone, the customer is then sent to the QB website where there is yet another link to click in order to open the full invoice. This isn't a great customer experience! Also, the email arrives in the (phone) inbox with a sub-heading of "QB Self-Employed Welcome Email" which isn't ideal - anyone know if I can change this somewhere? Because of all this, I decided that I'd rather download the PDF myself and email it to the customer - painful for me, but less annoying for customer. But now I've realised that there is some workflow which means I can't mark the invoice as paid if it hasn't been sent from QB! Being a little cynical, I guess I'm getting what I paid for and no doubt there is better functionality in a more e

A Mercedes 250 GLA has just shown up as one of my vehicles in QBSE. I haven’t added it and no one else has access to my account- so how had it got there?! Has this happened to anyone else? I’ve changed the password to my account just in case someone has managed to somehow hack in. This is particularly annoying ad its impossible to permanently remove vehicles from QBSE. 

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HiJust checking if scheduled reports have stopped for anyone else? The last reports we received by email were on Tuesday 1.30am, so nothing on Wednesday or Thursday this week. This is the same for 4 Quickbooks accounts, so I'm guessing it's the same for all UK Quickbooks users. I have checked with support, but they don't have a record of anyone else reporting an issue (and have asked me to delete & recreate a report on one of the accounts, and wait and see if it's emailed tomorrow). ThanksJames

I have two companies on quickbooks, want to switch back to other one

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We export from a database that is bound by this field.

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