SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A (UK)

QuickBooks Q&A (UK)

QuickBooks Q&A

Banking
- 3581 topics
Transactions
- 7670 topics
Making Tax Digital
- 250 topics
VAT
- 2506 topics
Employees and Payroll
- 3218 topics
Reports and Accounting
- 2292 topics
Do More with QuickBooks
- 1549 topics
3rd Party Apps
- 477 topics
Account Management
- 2037 topics
Other Questions
- 5962 topics
QuickBooks Time
- 36 topics
QuickBooks Product Updates
- 22 topics

All Topics
Questions
Conversations
Ideas
Articles

10000+ Topics

asked in Reports and Accounting

What report I need to run to see our sales for B2B and B2C on a daily basis? Thank you.

No text available

133

R

2 years ago

2

200971

asked in Account Management

Can someone help me logging into my account

No text available

121

PVA Account- how would you amend and reconcile this account?

No text available

2114

asked in Other Questions

Hello. Why am I getttin an error :taxReturnInvalidMTDEnd Date? Thanks

I’ve filed two returns before but this is the first time this has happened

41

asked in Other Questions

I keep getting an error message about Overdue Payroll for May, however it's already been done, is there a way I can clear this message? Thanks

No text available

123

asked in Account Management

I can't get my business account to link to quick books. Just says checking.

No text available

165

asked in Employees and Payroll

Where should I post total payroll cost when submitting payroll in Quickbooks enhanced payroll ? Is this to my payroll liabilities account or bank account?

No text available

41

asked in Employees and Payroll

Leave QB advanced payroll

I use advanced payroll.  I need to reflect  20 leave days upfront from the start of their employment , how do i do this because for the past number of months leave was prorated over the year at 1.66 leave days a month. Thus far for the current leave year employees were given leave at 1.66 leave days a month instead of the yearly amount upfront so this needs to change wef July 2024. How do I do make this change? Also can i capture all leave for future months in the system so that the system shows the 20 days less whatever leave the employee has requested for the year?

61

asked in Other Questions

My connection to CAF Bank won't update - "Something isn't working here. Sorry, we can't update your account right now. Wait a few hours and try updating again. (163)"

I've tried everything including deleting the connection and trying to re-establish it but get the same error message as above. Anyone else having problems with CAF Bank?

71

how to submit overdue vat return that's not displayed in taxes - Vat

I have 10 returns that are overdue and have been estimated by HMRC. I need to submit returns but I can't see them in QuickBooks. Only the current open return is displayed. Thanks

395

asked in Transactions

Gocardless on projects

Hello.We are using QBO and use projects. For example: Client1Client1: January workClient1: February workClient1: March workClient2Client2: January workClient2: February workClient2: March work Client 1 and 2 have both signed up to gocardless and that works fine.  We can ask client1 and client 2 for payments on the top level but cannot ask on the projects as it thinks they are not signed up. Does that make sense? Any ideas on how to apply it to all projects for a client? Thanks

427

asked in Transactions

Can only pint invoice template. Nothing I write on the invoice prints

No text available

21

asked in Transactions

The 'message to customer' box has my bank details in for the customer to use, however when I email the customer their invoice it replaces the account number with ****

The account number shows up fine when I create the invoicem but changes as soon as I email to customer.

161

asked in Employees and Payroll

I need to deduct hours from monthly pay how do you do this?

No text available

91

asked in Employees and Payroll

How do I add Holiday pay on to the new payroll?

No text available

371

asked in Account Management

I need to change the company name on my account but can't sign in online. Does anyone have any ideas?

I need to change my company name but can't sign in online

201

asked in Transactions

My green shading has disappeared, so I can’t snap my photos

No text available

21

Is there a SumUp integration yet?I can see a post from 10 months ago but no updates.

No text available

101

asked in Do More with QuickBooks

Can someone help me please? All my notes have disappeared on my customer accounts. It is vital information I need gor each client. I have tried all the suggestions given.

207

asked in Employees and Payroll

WHATS HAPPENED TO THE PAYROL SYSTEM IT'S FULL OF ISSUES I CANT EVEN EMAIL WAGESLIPS OUT

No text available

51

asked in Employees and Payroll

Now moved to Quickbooks Core I need to know a) how I mark an employee as a leaver? b) where/how I calculate that employee's redundancy for inclusion on the final payslip?

No text available

473

asked in Reports and Accounting

Can someone help me get a report for 23-24 - I get this You cannot enter a pay run date that is earlier than 28/07/2024, the date you chose to begin using our service.

No text available

283

asked in Transactions

Matching downloaded transactions

Our organisation receives monthly income for various invoices and last month we were overpaid by £72,162.69 by one customer. I matched the payment against the correct invoices and left the overpayment as uncategorised income.  However, on our monthly income payment this month a credit note has been applied which has reduced the payment amount. When i try to match the payment against the correct invoices, the downloaded transactions amount differs to the selected transactions. For the life of me, i can't think of the best way to resolve this without leaving some of the invoices with a partial balance, etc. Any advice is appreciated. Thanks

4610

asked in Transactions

Where do i find my saved expenses

No text available

11