QuickBooks Q&amp;A (UK)

In Quickbooks Payroll how to process a monthly payroll which can be 4 or 5 weeks in a month. Paid 25th of every month.

I can add pay run as 28 days but then the tax and NI are wrong. If I run as monthly the tax and NI are correct but the pay period showing on the payslip is a calander month not 28 days.

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2 years ago

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Cathinarush

Purchases by Supplier Detail Report

I have tried running a Purchases by supplier detail report and it is completely blank despite many purchases in the period.  I must be doing something wrong.  Anyone got any ideas?  Thanks

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Not showing past info on new phone

Cant see paid invoices

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How do I complain about the service?

Intuit has taken money via PayPal payment from my customer but has not added it to my bank. It took the money on 15/04/2022. Who do I complain to? how can I complain?

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Has anyone had a random email address appear as a QuickBooks account on the initial login screen? i.e. xwgmbylzafzecwju@blackhole.intuit.com

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Migration to Core Payroll - Enter Contracted hours for director

Hi, Please can anyone advise - we've been transferred over to the core payroll this month. we are a two director company with no other employees and just pay ourselves the usual minimum director level. It is saying that we now have to enter contracted hours. What should I enter here as we are directors? It seems to have automatically populated it as 0.04 hours and it says it is needed for the FPS. 

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Has anyone else had all their suppliers disappear this afternoon?

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Why has the icon gone for taking Photos to Put expenses on

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When I click on expenses then suppliers none show up ? it has import vendors or add vendor !!! Not sure where all my suppliers loaded on qb online have gone to

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Anyone else had this?Sorry, we can't update your account. Please wait a few hours and try updating again (9999).Anyway to fix it?

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My CAF bank connection has not worked in 3 days. It says CAF Bank isn't available. Anyone having the same problem?

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asked in Do More with QuickBooks

How to talk to customer services

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Update item prices in recurring invoices

A question that must occur repeatedly but for which the online help information is wrong. We need to update 500+ recurring monthly invoices to reflect new prices for defined products and services. The invoices do not appear to pick up the changed prices automatically. The (US) help information (dated July 2023) instructs one to tick a box telling the system to update recurring invoices when using the process to update product prices in Products/Services. An entirely understandable method. But ... there is no such box. Then, it says that if you update one of the recurring invoices the box should appear in the update product price page to update all of the other invoices. Wrong again! No such box appears.Since the help information is useless, does anyone know how a large number of recurring invoice templates can be updated automatically? This is for QuickBook Online.

274

Unable to create invoice

When I edit the invoice number from quick books suggestion I am unable to save a draft or preview it. This has been happening for weeks. when I try to save draft I get this error message   ERROR returned by service callcreatelnvoice(_:completion:)status=BadRequest; statusCode=400when I try to preview I get a never ending spinning wheel of death. Very frustrating. 

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HI IVE CHANGED MY ACCOUNTANTS AND MY OLD ACCOUNTANTS SIGNED THE ACCOUNT OVER TO ME,IVE SIGNED IN TO FIND EVERYTHING HAS DISAPPEARED

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Has anyone managed to turn off auto payroll?

We have been switched to auto-payroll this month and I can't seem to turn it off (I've found the instructions but the auto-payroll option does not appear in my settings). The only employees are both directors and aren't necessarily paud the same amount each month (or even necessarily paid each month) how can I disable it?

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I accidentally added a customer and my store had added the transaction automatically how do I delete it please

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141

2 years ago

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BoB AU

How to Change Quarters in Dashboard Widgets

My widgets are driving me nuts.I want them to show me data on quarters for the financial year, NOT the calendar year.I'm in Australia - the first quarter of the financial year is Jul - Sep. I ask to see data for "this quarter" and it calls this quarter Q3. It should be Q1. Frustratingly, every so often in the drop down menu I get the options to choose "this fiscal quarter" or "last fiscal quarter", but most of the time those options are not there. How can I set these widgets to always show me fiscal year options?

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asked in Do More with QuickBooks

I joined QuickBooks for a £100 Amazon gift card however I haven't received it yet

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2 years ago

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bady-tomas-iclou

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I have received an invoice from a supplier for VAT only as they forgot to charge it originally. How do I enter this ?

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Changing over from Sole Trader to Director. Updated all Tax/PAYE details on QBO. When I run Payroll it shows no tax deducted or NI deductions. Any ideas

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I send my customer and invoice of 7590£ for transport services, but he paid me 7350 because he deduct 240£ for trailer hire. Both are with VAT incl.

Tried journal entry and again i have 40£ diffrence may be VAT...Can you help resolve this

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Has anyone had trouble getting their refer a friend voucher?

Has anyone had trouble claiming their refer a friend voucher? It was supposed to come automatically,  I've had nothing and somewhat of an argument with the chat team

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