QuickBooks Q&A (UK)

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Last connection I did on July and now it's not reconnecting to bank. My bank is Revolut.

I have quickbooks self-employed in the UK.  I buy lots of books which are not an allowable expense tax purposes.  I want to record them as an expense so I know how much I am spending on them, but I don't want them to come up as an allowable expense.  What category should I mark them as when I log them as transactions?   Many thanks. 

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Every so often, when I sync my bank account and credit cards, random suppliers are being created.For example, I just synced now, and three suppliers have been added: Adobe, Costa Coffee, White Horse.There were lots of transactions on the credit card, but only these three were created as suppliers. There are no transactions in these new suppliers at all.The audit log shows that Online Banking Administration performed a manual sync, and then it shows 'Added supplier White Horse' at exactly the same time. Again, the audit log entry shows the User as 'Online Banking Administration'.Previously, I've been renaming these random Suppliers to 'Z Deleted 1,2,etc', and then marking them as inactive, but every so often they reappear.I now have around 15-20 of these extra suppliers which I can't actually permanently delete.I spent an hour with support yesterday, but they basically just told me it was weird and couldn't have been their system that did it.I even have some that were created durin

Hi,  Is the supression of an audit trail only available on QuickBooks Desktop or can you also do this on QuickBooks Online? Also, am I right in thinking that if you supress the audit trail, the audit will still be available within the Audit History Report & this cannot be manipulated to remove any audit history?

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I'm printing P60's and in the box for your employers full name and address it shoes the first line of the address and then NO CITY on the next line - where is this coming from?

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My linked Savings bank account is showing transactions for my Current account.  How can I stop this from happening?  I've had problems with the accounts since relinking a few months ago. I've now got the balances correct, but every time I try and relink I see these old transactions.

I have a liability account for a vehicle which has a balance outstanding. I have now sold the vehicle back to the dealer in exchange for a new one. The outstanding finance was settled and the difference was put towards the new vehicle, so the money hasn't physically come back to my account. How do I do clear the outstanding balance on the liability? I tried crediting it with the amount, however this seemed take off all of the vehicle expenses to date as well? I would be very appreciative of some help, Thank You 🙂 

Hi I am new to Quickbooks. I have connected my bank account to QB, I can see deposits I've made into my bank account in QB, I can also see transactions like card payments etc in QB. However, the balance of the account in QB (cash Balance) does not match my bank account. Any thoughts?Rob

I have since added in the PAYE information HMRC will need I just need to know if I should re-run that week or just leave it?

what is the category code for employer payments of relevant life policies?

It means processing double the amount and it doesn't delete it from the review page, you have to go back to the receipts list to delete what you don't want. Too many blips and tics Quickbooks.

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Is there anyone near Wrexham North Wales who could help me urgently with Quickbboks Online please? Many thanks!

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Hi, I added in some old invoices to give to a client from 05 April 23 until now. I pressed "Mark as Paid" but its shown its all paid on todays date. I have tried to change it to the date I actually was paid, but I cannot find out how. Can anyone help me please?

how to add bank details to invoices

We had this problem in 2023 but it seems to have come back. The bank connection is being lost everyday and we are having to reconnect. There is no error and therefore quickbooks are not accepting that there is a problem. We can't be the only ones?

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