QuickBooks Q&A (UK)

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Banking won't link to app

Recommend another accounting software

I purchase goods in GBP and sell in YEN in Japan.  The price includes consumption tax (no VAT in Japan) but customers may need to pay import consumption tax when receive the product. (Depends on the price) VAT for sales amount in Sales category needs to input VAT rate of the country sell to? If so,  it will be consumption tax rate 10%? Or 20% as purchase VAT? Or no VAT?

I want rid of quickbooks due to lack of being able to speak to someone

Invoice items have disappeared but value still correct

I use QB and it is linked to our bank account - we have received an overpayment from a client which we have resolved and can see it in the Bank Deposit but can't see it in the Customer Account?

I am trying to change the credit card I use to pay Quickbooks.  It won't accept Save and Update.  What should I do?

Hi, I recently dropped down a level on Quickbooks as I wasn't using the services. Quickbooks issued a refund, which appears as uncategorised income on bank feed. How do go about sorting this? Many thanks  Calvin 

I would like to add a late payment interest charge to an outstanding invoice - how do I do that?

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Hi Everyone, I wasn't able to find any thread that neatly explains the best way to enter a Duty/VAT/Deferment Processing Fee Invoice onto QBO. I scratched my head for a few minutes and came up with this:It seems to work correctly but before I enter all of my FedEx/TNT invoices like this can anyone see any issues? Thanks Nick

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I had to resync my account and I have no transactional history in QuickBooks from 1st July 2023 to 8th Oct 2023, how do I fix that?

Hi,Just started using quick books self employed and have got most things how I want them, the only thing I cannot work out how to do is enter a debit card sale if someone pays me by card for a item I sell, if I do it from transactions it only gives me a cash option is there a way I can change it to card?,

Only happens in the QB app. Works OK on pc. Have tried multiple devices, same result. I can process sales receipts from the Bank feed, just not match to existing invoices.

I can do everything as normal on my laptop, it's just the mobile app.I can also do everything except accept invoiced transactions on the mobile app.I have deleted the app and redownloaded already, still doesn't work.

For VAT return, Where should I input Supplier's VAT code in expenses category ? or should I input deposit (sales) category?

Getting my income as a positive not a minus

Someone told me to record in Deposit Category my case. However I can’t find the category.. where is it??

I have received a letter from HMRC to say we have not provided them with employee leaver information.  However, when I open the relevant QBO payroll month it shows a warning saying the employee has been terminated in this period and this will be reported to HMRC but it appears not to have been. How do I check whether the submission to HMRC was correct?  I have tried looking at the RTI submission report but it makes no sense.  And on the back of this, if it hasn't submitted correctly can I resend the FPS to HMRC for an historical period?

Hi, I'm new to QuickBooks and I've searched the help section with no luck. I bought a tool for my business out of personal money by mistake it should of gone onto the business account. How do I rectify this mistake? How do I declare this asset to the business to recoup the cost. I'm not sure where I'm supposed to enter this asset. Most articles state to add it as a fixed asset or to add a journal entry. I'm.a but confused.