SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

Banking
Transactions
Making Tax Digital
VAT
Employees and Payroll
Reports and Accounting
Do More with QuickBooks
3rd Party Apps
Account Management
Other Questions
QuickBooks Time
QuickBooks Product Updates

All Topics
Questions
Conversations
Ideas
Articles

10000+ Topics

How do I add my car finance to my expenses cannot seem to do it . Thanks

No text available

41

C

3 months ago

K

k1s1

Transactions

Transactions > receipts > review is miscategorising / ignoring supplier default expense category

The add /edit supplier details has a field specifically for setting the default expense category. The fact the receipts review dialogue [stupidly] "intelligently" assigns the wrong account is nothing to do with any options - it's a bug. QBO"support" says "QBO at the moment does not have rule specific categorisation". That is wrong:  QBO assigns the receipt the WRONG category each time - ignoring the default expense category, and effectively causing cumulative many hours of resetting / correcting transactions.

Employees and Payroll

I need to refund an employee as they opted out of the pension scheme. Do i add together the employee and employer deductions?

Do i add together eployee and employer pension contricutions to process a refund to an opted out employee?

Is the mileage expense been updated to 55p on the quickbooks app yet? Thought i was going be backdated to April 2026 but the change hasn't been reflected yet

No text available

can you reverse a deposit when you are on the flat rate scheme

No text available

is it possible to search for invoices and estimates by using the address

No text available

can i turn off adverts

I am receiving adverts in my paid for accounts package, how do i turn them off?

moved from self employed to sole trader and finding the new app a lot more complicated. What catagory do I use if I pay myself from the business account into personal?

No text available

Do More with QuickBooks

I see the mileage allowance has increased to 55p per mile. Will the app automatically do this as it’s backdated to April 26 or do we have to do it manually

No text available

Is it possible for a company admin ( Me/ Owner) to remove all access from the Primary admin ?

We possibly have a bad leaver and they are the Primary admin in QB. I as the owner and Company admin can not see anyway I can remove their access , I can add but cant delete , sureley there must be a way

where is the taxes in the shortcits? Its gone I need to do the VAT returns

I used to go to "Taxes" in the left hand column and there was a list of filed VAT returns and the current one to process. Its disappeared Absolutely hate the changes It was fine before

Where can I find the receipts that have had an expense created but aren't attached to bank transactions?

No text available

Hello, I would like to change language from French to English. How do I do it?Impossible to do it online. I have some bits in French and others in English.

No text available

When I’ve materials for a job and I’m creating a receipt for expenses. What should the reason for purchase be cause all the reasons available are ridiculously

In missing data what is the reason for purchase there is no icon for it

White block at the bottom of the screen

Does anymore have a empty white block at the bottom of the workspace area on the screen? 25% is completely blank, and very annoying.

Expenses tab completely missing

I can’t add expenses manually anymore

Everytime I try to reconnect my bank, it gets all the way then say something unexpected happened. What is wrong?

No text available

How do I account for a GoCardless receipt due to cash being less than invoice due to fees? I need to mark invoice as paid but it's now showing £0.60 outstanding.

I believed the invoice was meant to automatically show as paid (in full) + fees to be automatically coded but that's not what I'm seeing.

Hi AllWhen adding a receipt, the date is not in the uk format (eg dd/mm/yyyy) . How can I change it so the receipt are stored in the correct months

No text available

how do I split an expense transaction between business and personal?

No text available

how to change accounting period for budget to UK financial year - it wont save April to March atall

i have tried to set up budgets for April -to March but it doesnt save and only shows Jan - to dec for budgets creating - please advise I've tried changing as instructed it doesn't save and makes no sense Jan - dec please help

i try to raise an invoice from my phone and I get an error message ' select tax code. the tax code is missing for one or more ine items. Be sure all line items have a tax

there isnt an option as I am a sole trader