QuickBooks Q&A

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Apparently we now have 'improved' estimates and invoices, but I've just spent several hours trying to create an 'improved' invoice that I wouldn't be embarrassed to send to a customer.On my invoices I have rows that are not a 'Product/Service' or an 'Item/Service'. They are just rows with information in the 'Description' column. This might be a general description of the invoice, or a contract period or a list of serial numbers. This was all fine and dandy under QB Desktop (a far superior product) but under the new 'improved' QBO the system now assigns a VAT rate to these rows, as well as the rows that actually need it. How can I create rows that don't have an associated VAT rate?

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resolve something’s not working. received http status 429

Hi, I run a cafe and take cash and card sales I do not use a point os sales system just a normal cash register, my question is how do I add my daily takings into sole trader plus? In quick books self employed I just added a transaction and entered it as cash sale but for the life of me I cannot find a transaction button on my homescrene to do this.Can any one hp me please?.... Also how the hell do I see my previous year's accounts and transactions?  Have looked for a custom date setting but I cannot find it 

Lost 4 years accounts after being forced to use sole trader app. Can’t do tax return now!

Very worried that I’ve lost all my invoices and expenses for 5 years. I’ve seen others have had no assistance. Why do we stand legally about filing self assessments?

My accountant was sent invite to manage the account but finding herself unable 81833 error

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Pension Re-enrolment carried out 28 March 2026, employee opted out 2 April 2026, but Advanced Payroll is not calculating any refund?

I didn't have any problems when importing my sales invoices, and I'm doing exactly what the 'how to' guidance is telling me, but the 'upgrade' page just keeps coming up. Automatic chat was no help, and chat to a human is not available.

I dont want my bank linked, so added the income in manually- but when I select “cash” on the invoice it says Error linking transaction Please try again

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I have created a journal for my employees Tax, NI, Pensions and pay. But when I try to match my bank transactions to the journal, the journal is not displayed in the match screen

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So far i have done 684 miles and at 45p per mile it works out to £307.80 I have read other posts and people have said that mileage is not regarded as an expense but it is something that is done in the form of a tax reduction or that you need to add it onto expenses manually. Can someone please give further information as to whether the mileage needs to be manually added as an expense if so then how?

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Trying to add fuel on expenses category but get error message ‘QBM.ERROR.00001186.R EASON.IPHONE’ any ideas ?

I've completed almost all of the self assessment . The final declaration gives an error "C55326:periods of account information is required for all self employments"What does this mean & how do I fix it? 

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