QuickBooks Q&A

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resolve something’s not working. received http status 429

Hi, I run a cafe and take cash and card sales I do not use a point os sales system just a normal cash register, my question is how do I add my daily takings into sole trader plus? In quick books self employed I just added a transaction and entered it as cash sale but for the life of me I cannot find a transaction button on my homescrene to do this.Can any one hp me please?.... Also how the hell do I see my previous year's accounts and transactions?  Have looked for a custom date setting but I cannot find it 

Lost 4 years accounts after being forced to use sole trader app. Can’t do tax return now!

Very worried that I’ve lost all my invoices and expenses for 5 years. I’ve seen others have had no assistance. Why do we stand legally about filing self assessments?

My accountant was sent invite to manage the account but finding herself unable 81833 error

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Pension Re-enrolment carried out 28 March 2026, employee opted out 2 April 2026, but Advanced Payroll is not calculating any refund?

I didn't have any problems when importing my sales invoices, and I'm doing exactly what the 'how to' guidance is telling me, but the 'upgrade' page just keeps coming up. Automatic chat was no help, and chat to a human is not available.

I dont want my bank linked, so added the income in manually- but when I select “cash” on the invoice it says Error linking transaction Please try again

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I have created a journal for my employees Tax, NI, Pensions and pay. But when I try to match my bank transactions to the journal, the journal is not displayed in the match screen

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So far i have done 684 miles and at 45p per mile it works out to £307.80 I have read other posts and people have said that mileage is not regarded as an expense but it is something that is done in the form of a tax reduction or that you need to add it onto expenses manually. Can someone please give further information as to whether the mileage needs to be manually added as an expense if so then how?

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Trying to add fuel on expenses category but get error message ‘QBM.ERROR.00001186.R EASON.IPHONE’ any ideas ?

I've completed almost all of the self assessment . The final declaration gives an error "C55326:periods of account information is required for all self employments"What does this mean & how do I fix it? 

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I use the Supplier Balance Detail Report a lot. I prefer the classic view but am trying to get used to the modern view. However the 'Current' and 'Report Date' buttons appear to have disappeared. How do I set the modern report to show me the balances as at a certain date rather than now.

hoping some one can advise a solution i have had desktop for 19 years and I'm currently running 2016 pro and have just realized  intuit have changed the maximum items i can have on the system to 14500 and i cant input any more invoice for customers if i need to create a new item and wont let me delete older items off the system to let me create new ones i don't really want to go to an online version and was wondering if i could possibly upgrade to the latest version available which i think is 2021 pro as ii am stuck now and cant add any more items for invoicing to customersany help or advice would be much appreciated lee 

The default mileage rate in QBO is the HMRC personal rate (45p/mile for first 10000 miles) but for company car users there are an array of different rates - all listed at https://www.gov.uk/guidance/advisory-fuel-rates - depending on engine size, and if the company car is an EV, or a diesel, etc.  A different QBO community post  attracted the reply from a Intuit moderator that QBO uses HMRC rates only, and only allows the 45p/mile rate, and then didn't engage with a reply when pointed out that made no sense. After all, even this rate is invalid beyond 10000 miles. It is very unhelpful for QBO to impose the HMRC personal rate when a large number of UK users will be company car drivers who cannot claim that rate and have to use a different rate .. by law. Why does Intuit not allow different rates to be entered, but you could still allow the "default" rate as being 45p? Is this another example of the US company not understanding how UK taxation works?

I have an entry posted as unrealised gain and loss how can I undo that

Hi. I need help🙄My accountant asked me to change my vat quarters so its a month earlier.So my usual three month  period ends at the end of april.  I contacted the vat office who said do a two month period (February  and March). However quickbooks does not seem to be able to accommodate this.Any ideas please.