QuickBooks Q&A

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I use a third party system which feeds in daily invoices from our till - how can I split this to ensure that the money that is owed to the OG invoice is allocated correctly?

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When we import sales invoice under Sales-----Invoices----import Invoices then we get following problem "You may have incorrectly typed the address (URL) or clicked on an outdated link." Please help us to resolve this problem

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Do Quick books have any justification in charging us massive fees? We are a charity and have been using quickbooks since 2022. At that point it cost £32 + vat per month. From January 2026 it will cost £56 + vat per month.  That is quite a jump.What are we paying for that we didn't have in 2022? It seems we are paying for the new reports that are not as good as the old ones, tags which don't function anymore, some AI stuff that always gets it wrong and a hefty amount of corporate greed. I would be interested to hear a good reason from quickbooks. 

I’ve just switched from Android (where I had Quickbooks Self-Employed installed and used it regularly), to iPhone. Moving my apps from Android to iPhone did not work, despite me spending hours with customer service at Apple to get support - they were unable to figure out what was going wrong. I therefore don’t have access to Quickbooks Self-Employed on my new iPhone, and desperately need it for my work. Please can anyone tell me how I can get it on my new phone?   It seems outrageous to me that Intuit would remove something from their current and potential customer base without having a solution or new product already in place. I hope that won’t be the case and someone will have an answer for me. Thank you.

It's come to our attention that lately there has been an increase in phishing scams and fake support attempts targeting QuickBooks customers. These scams are designed to look convincing and often claim to be from QuickBooks or Intuit, but they’re not. We want to help you stay safe and know exactly how to spot and avoid these scams.   Common scams to watch out for: Scammers may contact you by email, phone, text message, or social media, pretending to be QuickBooks Support. Common tactics include: Claiming there’s an urgent issue with your account or subscription Asking you to call a phone number to “fix” a problemRequesting login details, one-time passcodes, or banking information Asking you to download software or grant remote access to your computer If something feels rushed, threatening, or “too urgent” — pause and double-check.   How to spot fake emails and messages Here are a few important things to remember: We’ll never ask for your personal info in an email. Our

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The QuickBooks Enterprise with Cloud Access is a good initiative.I will like to know more about this package. like:1- The total cost ( cost of acquisition and hosting )2- Other than remote access, what other advantage is there, compared to the desktop enterprise.3- And any other information there is.

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I write the words disallowable income & absolutely nothing comes up about it??

Why do bank connections disconnect

I type in the word 'disallowable' & nothing comes up????

I run a garage and want to put customers car details on the invoice. is it possible?

i cannot see in my settings menu chart accounts

Auto payroll including automatic filing of FPS has been working fine for months. I've just noticed that December and January parolls, although they automatically ran fine, didn't submit the FPS. The auto payroll/automatic FPS settings are still correct. Has anyone had the same issue. Does anyone know how to fix it? Thanks.

Hello, auto payroll including automatic FPS filing has been working correctly for months. I've just noticed that the December and January payrolls, although they ran fine, did not automatic submit the FPS. The auto payroll/automatic FPS settings are still correct. Has anyone had the same issue and know how to fix it? Thanks.

Keeps saying I need to ask Admin, I am the admin

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This is a credit card account but it won't allow me to add it as a new one as it is not recognising it and provides the above message - how can I get around this? It is a Halifax CC

After adding the Custom field, it does when using + New, Invoice, but the field is blank. I would prefer it was pre-populated (i.e. built into the template) so I don't need to type it in every time, similar to the VAT number field. Thanks

Again and again they fail.