QuickBooks Q&A

I can’t add expenses manually anymore

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I believed the invoice was meant to automatically show as paid (in full) + fees to be automatically coded but that's not what I'm seeing.

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i have tried to set up budgets for April -to March but it doesnt save and only shows Jan - to dec for budgets creating - please advise I've tried changing as instructed it doesn't save and makes no sense Jan - dec please help

there isnt an option as I am a sole trader

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Invoice date showing wrong

Change bank account

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Hello, I am recording a VAT only payment to a solicitorafter a motor vechicle accident in the company vehicle (our insurer had to take her insurer to court) what catagory expense should I use?

  From 15 June 2026, QuickBooks Payroll is changing how it calculates your monthly per-employee charge. Instead of billing based on who ran payroll during the month, you'll be billed based on which employees are marked as Active at the start of your billing month.   Whether you're not sure what this means for your bill, want to check your employee statuses are set up correctly, or just want to understand what to expect: post your questions below and our experts will guide you through it.   For a full breakdown of what's changing, how Active and 'Not on payroll' status works, and what your first bill will look like, visit our support article here.  

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How do I turn off all the AI features please? I don't want any AI input or suggestions .

I have tried different browsers on my laptop, cleared cache, incognito mode etc. nothing appears to work.I am also not able to speak to anyone from QB as I can’t sign in…

i need this figure to put into Nest to calclulate my contribution

Just interested in what other people think of the new theme now its officially been forced on all users. Personally I think it has been a massive disaster and a pointless waste of time / money from Intuit. Pages are slower to loadNavigation / Menu is worseAnnoying pop out side bar on invoice pages EVERY TIME an invoice is openedPointless AI - I clicked "Create invoice with AI" just to see what it was about - 5 minutes wasted just for it to tell me it cant create an invoice and would I like guideance how to create an invoice - NO! I have done 1000s over the years without AI guiding me. The heading literally says "Create invoice with AI"One thing that would be helpful - "Create refund / credit note" from an existing invoice like QB desktop.All these pointless "improvements" without improving anything at all. The changes have only slowed things down and made it worse.Very frustrating knowning that SOOO much could have been done to actually IMPROVE the product for users but instead th

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Hi, is anyone having trouble sending Invoices and Statements?  This initially started last June month end where when I batch sent Invoices from 'All Sales' loads of them didn't send and I only found out when customers contacted me. I then went into their account and it told me that emails were invalid - which isn't true because I have been emailing to these email addresses for years. We then started sending them in batches of 20 or 30 (which is tedious when I have approx. 1500 invoices for 450/500 customers ). We did the same for Statements.Roll on last month's end and we did the same. However, this time multiple customers contacted me to say they did not get their invoices. When i checked my inbox(as i have a copy going to my own email address) the invoices mentioned actually were not there. That means that they didn't actually go!  So customers got some invoices and not others (which disproves the 'invalid email address' error given originally)Then the Statements, first sen

it says amend in vat section but where is this in QB Thanks

I use QB Online and to enter a supplier bill, on the left side of the screen there was an option to upload the bill via a QR code. I took a photo using my phone and uploaded it via the intuit platform. QBs uploaded, mapped and then populated the supplier bill template for me. OK, it needed a few tweaks but it saved me a lot of time in the long run. This week I saved all my bills and expenses to run through them using the same process, thinking it would be a great time saver. Unfortunately, this facility is nowhere to be seen!?! Was it something QB was trialling for a day? Has anyone else had the same experience? Can I get this facility back? Where should I be looking? Went onto 'contact us' and was left for an hour by the operator I was supposed to be chatting to who never came back to me....... please help and thank you.

My accountant has previously sent CIS returns via his software is there a way to mark these CIS returns as submitted. We would like to start sending our own returns this year

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