QuickBooks Q&A

Hi all,I’m not an accountant but I have been tasked with helping a small business transition from sage 50 to QB. My big issue is the company has 2 company files, one for US sales in USD and one for Canadian sales in CAD. It is a Canadian company so the majority of the accounting work is done in the Canadian file. They want it to be multi-currency so that the inventory is combined and it removes the need for end of month conversions. I have progressed so far with importing the canadian chart of accounts, customers and suppliers. I have a Journal entry that was built off of the Canadian trial balance, i broke up the accounts payable and recievable into all the different vendor purchases and customer purchases. I have a few concerns though, I see that on the trial balances it looks like the company has a US accounts recievable (i think this is brought over from the US file and is convered to CAD dollars) and they also have multiple accounts that hold USD but are convered to CAD on the bal

I’ve tried many fixes and have been unable to get my updates.  Most importantly, the July 1 update for the tax table.  I d/l the Tool Hub, followed instructions, and could not access its help.I’ve disabled virus protection and tried to update.  I’ve restarted my computer twice.   

While paying the May payroll i accidently selected the June pay period and run the payroll through Direct Deposit. The payment are already made out. Is there a way i can fix this as i am not able to run the June Pay again through Direct deposit. Also how do i fix the paystub to reflect the May period on them

Comment puis-je accepter sa demande si mes options sont grisées

Hello everyone,I'm hoping someone from QuickBooks or another customer can help because I've spent hours on the phone with support and still don't have an answer.We recently had two chargebacks, and the disputed funds have already been withdrawn from our bank account. However:We never received any email notifications about either dispute. There are no chargeback cases or notifications visible anywhere in our QuickBooks account. We have no case numbers, no reason codes, no documentation, and no deadlines to respond. One of our customers is asking us for details about the dispute, but we have absolutely nothing to provide them.I've called QuickBooks Support multiple times and spent hours on the phone. Every representative tells me something different.One agent was able to tell me the customer names and the dispute amounts, but couldn't provide any additional details. After spending a long time on hold, I was simply told that the issue needed to be escalated to a higher-level team.At this

Exemple; 14.95$ unitaire s'affiche 1495.00$. La décimal ne se mets plus à la même place. Par contre dans les produits les prix sont corrects

Je dois créer un modèle de facture avec une signature intégrée.

New tax by hmrc, submitting my quaterly.

How do I mark an invoice as paid?

I need to cancel my Desktop subscription - we have switched to Online.  

core payroll doesnt work

I have 2 clients that have been using the Square Connector for some time and they both got emails that the Square Connector woil not work after July 24th,  2026. Has anybody had any success using other apps for importing Square transactions? 

I have two sole proprietor businesses.  I have one QBO account.  I want to be able to create separate invoices in QBO so the customer knows which business it’s coming from.  My accountant recommended I use class tracking vs locations to keep things simpler.  I’ve followed multiple suggestionson how to create different invoices for each business, but the company name keeps changing globally. How ca I make this work?

I’m looking to add my logo to my customer invoices I’m using iPhone thanks

How can I set up the automatic numbering function for the Reference No. in the Receive Payment section of QuickBooks Online?

I created the super batch payment for Herpclear Super, and the client made the payment from their personal bank account on 27 June. Could you please advise how this payment will be completed or matched in the system?

stop telling me how to speak my mind

je veus annuler un rapprochement

Since the last update, we know have customers that are being able to accept an estimate through quickbooks. We want to turn that option off as we don't get notified that a customer has approved.

Customer service has gone way down.  I can’t get a human who has a clue.  talked to someone great last week, but can’t get anyone worthwhile today.  had to verify myself twice on phone today, then was told i’m not authorized even though i am the accountant user.  training is non existent on these people on the phone.  I feel sorry for them, they are asked to do a job they aren’t qualified for.  I’m waiting and waiting now for a call back.  I can’t setup payroll direct deposit for client and they can’t tell me why.  this is ridiculous! 

I would like to customize GIFI tax line mapping for export into Pro Tax for a T2 in Quickbooks Accountant.  The tax info kind of imported into ProTax, but some of it is missing, which seems to imply that some sort of GIFI file was created. All of the explainers tell you to click the tab in Workspace, but it just isn’t there? There is a tax line function in the income tax tab, but it’s coming up empty too. What am I missing? Is this a subscription issue?   

I’m having troubles with Recurring Transactions that are “Reminders”.  Not only do they not disappear from the list after creating them, I don’t not get Reminders that my reminders are due.  I’ve been working with Quick books support since April on this.  Please tell me I’m not the only one with issues. 

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when trying to view bank transactions to match, they do not appear and system freezes

I tried to set up an employee as commission and I got this message Switching to commission-only will remove all current hourly pay types. If you need to add extra hourly earnings later, you can do that under 'additional earnings'.Note that overtime, holiday, and time-off policies are not available for commission-only employees. These pay types will be unassigned and their respective scheduled changes will be cancelled. Please review their additional pay types before confirming. does that mean it will change the type of payroll for existing employees>