QuickBooks Q&amp;A (UK)

It says 6 transactions to review but when I click on it there's nothing there

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BooksB4Breakfast

Invoice number does not import

I am importing invoices using a .csv file and all fields work except the invoice number.  QBO assigns a new invoice number rather than pick up an invoice number from the file.  The original invoice number does not already exist in QBO. The example implied (to me) that the original invoice is a mandatory field for the import.

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What is QBO doing to address the payroll "upgrade" debacle? I have to issue a P60 next month and the data is still split - when will the data be merged?

As we have all paid for payroll services that includes the preparation of P32s etc. I am sure this is being corrected, right?

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Can't delete Pay Scheduls

I am using QBO. I have 2 pay schedules, a monthly one and a weekly one. I am in the monthly one and in the weekly one was another employee who is a leaver. He is showing in the system as a leaver and is no longer on the active employee list. P45 issued etc. How do I delete the weekly pay schedule linked with this user? The "Delete" button is greyed out.  

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asked in 3rd Party Apps

Why does my app keep crashing

Always says finishing up…. Can’t log anything or send anything… really annoying and how do you even contact a human?

171

Is quickbook desktop down at the moment

I havent been able to login into my account and my husbands account all day. Is there at issues with quickbooks? 

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Unable to enter payment reference number when marking a bill as paid

I am unable to enter payment reference number when paying bills. It is greyed out and has "To print" in the box and unable to change it.  This is where I record if it was Visa, Direct Debit or BACS payment as an example

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asked in Account Management

My free trial is due and want to cancel my subscription

Cancel subscription

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asked in Do More with QuickBooks

A customer has made a duplicate payment, however the customer has now gone into administration, how can I write this overpayment off. I am based in the UK

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It says 6 transactions to review but when I click on it there's nothing there

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What does a green and grey tick mean on the sent part of an invoice. Thanks

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HOW DO I ENTER CREDIT INVOICES FROM SUPPLIERS HOW DO I POST

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My quick books app uploads my bank details and works well for mileage etc but I can't see any of the transactions to catorise , please advise. I've reinstalled the app.

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FPS not submitted in core payroll

Hi, having been forced to use the shocking core payroll, which is proving not fir for purpose, i have today received notificion from HMRC that i have not submitted my FPS for last month, (the first month i had to use core payroll),Payroll tax within the software shows it was subbmitted and accepted, Im now told I will get a fine for this, how so i submit this manually? somthing whing used to happen with ease wth advanced payroll, or would i now be better looking to another provider? thanks

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How do you download all your accounting data before closing down your company?

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Trying to create a new invoice and no customers are showing in drop down box why?

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ZestPrint

Columns Frustration

Why oh why do the columns never stay the same day to day I have to untick category and tick memo every single day when using the online desktop version it's so annoying it never remembers 

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ian-birchall-ntl

The size of print on the screen is too small for me to read. how do I increase the size of the print on screen?

I want to increase to size 14

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I need to remove all amendments I made

I need to speak to a human

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bank rec date and day incorrect

HiWhen I choose my date to reconcile my date the day and date do not match31st July 2024 is showing as a Thursday but it is actually a Wed But if I recieve a payment to the bank it is showing the correct day and month Any help would be appreciated Trudi

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pricing levels

Is it possible to sell a product  at,  set,  different pricing levels e.g. trade and retail, or set a customer at a certain discount on QB online, or do I have to purchase QB desktop version.

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I need to add vat number on my template of the invoice, where do I do this please ?

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SponneandBickerstaffe

Creating invoices for supply of electricity-Invoice customisation

Hi Just wondered how customisable the invoice template is.We invoice our customers for electricity used so require an invoice laid out similar to a utility bill.In the yellow fields on the attached invoice mockup  we would like to enter the current and previous months Electricity meter readings in custom data fields, we would like the quantity field to be a calculated field Which takes the current months electricity consumption field and subtracts the value in the previous months electricity field  the result being the consumed electricity as a quantity.Its important that the current and previous months consumption entry fields are visible on the invoice.I hope this makes sense and hope you can point me in the correct direction.

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asked in Do More with QuickBooks

Where have my suppliers gone

just import or add vendor option

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