QuickBooks Q&A (UK)

I have been with Quickbooks for a number of years but the link from Quickbooks to HMRC for VAT is not working and it is asking me to sign in. According to the website I am already logged in and registered with HMRC. How can I resolve this?

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I run a weekly and monthly payroll, the data for both keeps diappearing. There was a major update and since then QB payroll is completely different and remove my data. WHy is it doing that and how do I put it back, and how do I stop this?Thanks.

Hi There, Wonder if anyone can help.  When we send out purchase orders on quickbooks it sends via "quickbooks@notification.... etc" we have had a few occasions where the supplier has replied back to this email address, obviously this email address is autogenerated by quickbooks and so replies do not get read, so we are unaware of our suppliers email which may have a critical question about the order.Is there either a way of  A) turning on a mechanism that will allow anyone who replies to this email address to be forwarded on to our real company email address so we can pick it up and respond to it... or B) being able to rename the autogenerated quickbooks email address to something like DoNotReply@quickbooks ..... etc" so people are aware they cannot reply to it and will seek our real email address from their contacts list or phone us if they have a query? Many thanks -Paul

She has registered for this via HMRC online and I have received her new tax code and I have changed it on her profile in the QuickBooks PAYROLL section

The categories are not right at all most out the business outgoings are materials And the only option is printers , lights or office supplies

The second QB account that is giving me the error is subscription based. The first had been cancelled. I checked the Revolut app and there is no QB integration but still, QB error message tells me the bank account has already been connected to QB (not true on the old or new account)

I have looked at the information inputted and can’t see anything wrong or have done differently

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I need to deduct half a day's pay but I am not sure how to record it so that the payroll function makes the correct deduction.

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I am self-employed but to get QuickBooks integrated into my website with the facilities that I have on the website meant that I had to create an account under QuickBooks Online. How do I pay myself so that it doesn't get recorded as an expense, but still allows me to reconcile my bank account. I need it this way to get the correct numbers for entering onto the HMRC self-assessment system where tax due is calculated on overall profit.

The company operates a cash receipts basis and needs to understand the level of unpaid vat in the debtors book.

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the bank transactions are downloaded directly from the bank and i am currently showing a deposit for a supplier, i have raised a supplier credit for the same amount but when i try to match from the bank transaction screen it only brings up customer invoices and when i try to create a cheque on the supplier account it says "You cannot add a credit for a supplier without any open bills".  we won't be using this supplier again and i have no open bills.please help!

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I'm creating a budget for the first time.  I have the Budget creation screen open and I'm trying to create my budget so that it's subdivided by Class. The instructions that I've seen online suggest that the Subdivided By drop down list should give me the option to choose 'Class', but I only have 'Customer' available.  Do I need to change my settings somewhere?

new hire for us

Can I relable those transactions, which is all they are

Dear All When sending invoices to clients we add in the same invoice, both lines for Sales items (with VAT) and also lines for disbursements (without VAT) The issue we're facing is the disbursements amount are still showing in the turnover element of the VAT return. The only way we've got around this so far is to make two seperate invoices i.e. one for sales items and one for disbursements but this is an extra step and also our clients don't like getting two separate invoices  Does anyone know how we can sort this out and use one invoice but not have the disbursements end up in our VAT calculations 

I need to file nil return from November 23 Feb 24

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