QuickBooks Q&A (UK)

My employees have 21 days holiday to take from 1st January to 31st December.They request holiday on workzone which i then except and can see visually on approved leave. is there a way to see a number of how many days they have taken/got left without counting ever staff member. and for them to be able to see how many days they have used/got left on workzone 

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Our bank account has never been reconciled in Quickbooks, dating back to 2021.  How do I change the start date of the bank reconciliation to 01/05/2024 the start of our financial year as I don't want to go back any further?

how di customise an invoice

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I can't see delete option for my saved credit card for my subscriptions. How can I delete unused credit card on my saved cards?

It was working earlier today (22nd June).  I have cleared cache, signed out and in, and rebooted PC.  Still not finding clear matches.

None of my rules work because I get the error 'Product/service is not selected. Please select a product/service and try again.'

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HI Can I put other companies logos on my invoices that I am an agent  for and have their permission to use? Liker putting them at the bottom of the invoice? Many thanks

The menus arnt their like normal To do what i need

Can I convert my 2014 files to 2024 desktop?Also how to reset password for for this 2014 version, USA

How do I cancel my account?

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Hi there, I’m writing this post a little out of desperation. The purpose of this is that hopefully: a) Someone on QB’s engineering team sees this and is able to provide a solution or even just a little insight. or b) Someone who is or has in the past experienced the same issues, and how they’ve dealt with it. For the past two weeks, our QBO account (UI and API) has dramatically slowed down when handling transactions with stock items (e.g., Invoices, Credit Notes, Bills). What used to take 5-10 seconds now takes up to 5 minutes, often timing out. This has created a backlog and impacted our accounting, reporting, and stock management. I am the head software developer in the company, and as a first step I completely stripped down our own systems to the barebones to rule out any issues at our end. Finally, after some thought, I tested the same API calls through the request functionality on QBO’s Rest API documentation site: https://developer.intuit.com/app/developer/qbo/docs

Payroll software seem to have changed and I have employees on zero hours working, usually I just remove them from that weeks payroll but now I cannot proceed with zero hours or by unselecting them from the pay run?

Why is my VAT amount not showing the correct figure?

My QuickBooks has suddenly stopped allowing me access to any functions, it says that it’s unable to retrieve my data and won’t even let me create new invoices

Firstly, we are unable to contact support.  As Irish customers, we only have chat support not telephone support.  Today we have tried 6 times to contact support; they join the chat and leave it straight away.Our issue is with 2 transactions appearing on the Exception Report for VAT that are not genuine.  They are doubling the VAT for these transactions which was previously filed thereby reducing our liability incorrectly.  

This error has come up when I am trying to submit our VAT return.  I have previously successfully submitted VAT returns with not errors.

continuous get the message  unknown error   indirect tax 19607  when trying to submit - any assistance welcome         

I need help

Hi,I want to create recurring invoices for a few clients every month. I could not find any recurring invoice option in the gear section as says in the video tutorials. There is no option to choose the previous version of QuickBooks either. My version seems very basic. Thank you. 

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