QuickBooks Q&A (UK)

Dear Concern,While shifting towards new laptop i install my purchased QB version into new laptop with same product and license no. But for activation it required validation code which i dont have.Beacuse last time i purchased through a vendor and he didn't give me the validation code and know he is asking money for providing it but when he sell to me he said its a life time version please help me how i activate it into my new laptopYour prompt response will be highly appreciatedReagrds

I have documented a problem in which QB is randomly adding 20% to supplier invoices from time to time. This has caused me to overpay a supplier. QB are refusing to take this seriously, closed the first ticket without fixing the problem and are now wasting my time demanding I try on multiple browsers - which will not help identify an intermittent and rare issue.  Why don’t they take a catastrophic problem seriously and how can i get them to do something?

 Getting paid should be one of the simplest parts of running your business. But whether you're chasing an outstanding invoice, dealing with a customer refund or wondering why a payment doesn't match your bank statement, it's not always straightforward.We know how important it is to keep your cash flow healthy and your accounts accurate. That's why we've put together answers to five common customer payment questions, with practical tips to help you manage payments confidently in QuickBooks Online UK. 1. How do I record a bank transfer or part payment against an invoice?Bank transfers are a familiar way for UK businesses to get paid. But what happens when a customer pays only part of an invoice, or sends the money directly to your bank account?The good news is that QuickBooks Online lets you record both full and part payments while keeping track of the outstanding balance.To record a payment:Select + Create, then Receive payment. Choose the customer who made the payment. Select the payme

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Deletion of my account.

delete my account

When I email a customer an estimate from my phone on QuickBooks online, when I check the activity log it just says added. It doesn't say anything about the email being sent.

The 0% EU Code is not populating the Vat Return. Has anyone any way around this?".

Our company had to go into liquidation, this was back in March, the bank account has been frozen but this month an ex employee told me their p45 came through blank, unsure why this happened. I need to correct it and resend it but I have no access to the company money. What are my options here?

should be 170 characters only My Wise bank connection has lapsed. Reconfirming consent in QuickBooks fails with “We couldn't finalise your consent.” Please investigate.

I send the invoice directly to the landlord at his address. I used to put his rental in the reference address box. But now this is hidden.

For businesses importing 0% goods from NI, the above is the code to use, but it doesnt populate in the EU section of the VAT Return. It should, shouldn't it?

We’ve previous used the CSV to mass change prices etc for my products. Although I can download the CSV file there is now way to re-upload it back?I’ve asked the AI assistant and it confirmed the previous method, then rowed back saying the feature isn’t available when I confirmed that import is missing from the More drops down menu. Please advise as this is going to be very time consuming to batch change items.  AI CHAT LOG: To re-import your edited Products & Services CSV back into QuickBooks Online:Go to Sales (or Get paid & pay) → Products & services On the Products & services page, look for the Import option (often near the top-right, sometimes under a small drop-down/“More” menu). Choose Products and services as what you’re importing. Upload your edited CSV file. On the mapping screen: Make sure QuickBooks is mapping your columns to the right fields (especially Name (and SKU if you use it), and Expense account). The key to updating existing items (not creating dupl

How do I delete products and services that I no longer offer?

Cannot find my company

Can anyone tell me how to see deactivated client records? How to amend a clients contact details and also how to see a clients transaction history?

Work Force App Help Please 👍

I have to manually put in my bank details on every invoice which is a nuisance. The previous Quickbooks pre-saved it, but since the update, it has stopped

This problem has arisen for several companies when submitted on the 13th October 2026

You said You said the date setting is incorect on the invoices , its currently showing month/day/year i need it to show day/month/ year

If I try again, the same happens.

Can you please let me know why quickbooks calculate it differently from HMRC FRS rule book ? 1200/120*100=1000*11%=110 which is wrong

Why dose my app keep crashing

I have an issue with a VAT return in QuickBooks. A nil VAT return was filed in QuickBooks for the period January to June, but the client was not VAT registered during that period, so the return does not appear in HMRC. The client’s VAT registration became effective in July. However, the nil return recorded in QuickBooks is causing the pre-registration VAT claims to be treated as late claims, rather than being included in the first VAT return. How can I remove or correct the incorrect VAT return in QuickBooks to ensure the pre-registration VAT claims are included correctly in the first VAT return?

which category does work uniform come under as business expense