QuickBooks Q&A

I have clients that receive invoices that are for both shops, so I need to split them between locations, but I can't easily. Seems a simple oversight to not be able to do this?

Hi, how do I handle customer prepayments correctly, when using cash accounting system for vat in QBO Advanced? Would appreciate step by step advice, thanks.

I require a refund

I would like to contact you by email

How to chat with human advisor

invoices have been paid into bank account but are not showing when i come to record payment

How to use the app correctly

HI there, I’m really annoyed about being switched over from QBSE to QuickBooks Sole Trader Plus. I’ve had my free onboarding session, but honestly it is far too complex for what I need it to do. All I want is to be able to incomes and expenses on one page and have them listed as they were in QBSE. After spending an hour on the phone with an onboarding specialist it became apparent that this just isn’t possible. This seems to me to be entirely wild.  Is anyone else angry about this? I’m thinking of moving away from Quickbooks entirely All the best

Need to change primary admin from my old accountant to me

PLT-8000 Validation error of type FieldUndefined: Field projectId is undefined I am getting this error in on Quickbooks - what is this ?

Is there any way to delete inputted "products/services" via the app?

Dear Quickbooks, Please stop making new duplicate accounts like Inventory Shrinkage (when Stock Shrinkage already existed) that are messing up our accounts and changing defaults that have been set for years. See image of audit log. 

Hi there, trying to log mileage, I use a motorbike. It appears to be defaulting to 55p per mile allowance which is car or van, not the 24p bike. Help! How do I change it?

So I have the product - Qty - unit cost - and line cost. After that I need it to show what is 20% and what is 0%. How do I get this to appear on the download?

keeps failing

A new employee has not paid anything but the student loan box has to be a whole number more than zero.

We use QuickBooks Online Plus UK on the Flat Rate Scheme using the Cash Basis. We need to correct paid invoices in filed VAT periods because they were coded Exempt instead of No VAT. Intuit says to reverse and recreate the transactions. After creating the credit note and replacement invoice, should the credit note be applied to the original paid invoice, applied to the replacement invoice, or left unapplied? We need the correction to flow into the current VAT return without affecting bank balances.

Add notes

If I tried to print an invoice, it doesn’t come up in reader any more it opens a new page in Safari that you have to open then when you print the right hand side of the page is missing

After trying QBO some 14 years ago, and suggesting how important this feature is. Intuit has now finally added a pretty basic function (this was always in the Desktop version) which helps massively with stock control......We now have Item Receipt.   Rejoice.

I posted earlier Rin here about the date format being incorrect on purchase orders. I can see a reply in my account but if I try and click the link it just takes me back to the community Home Screen. Can anyone see if this link works or is it me and my five different computers I tried it on? https://quickbooks.intuit.com/community/manage-suppliers-and-expenses-134/purchase-orders-due-date-wrong-format-374808

Previous receipts have also changed from alphabet to numerical.

Hello, I need to generate a report that shows transactions over a period of time but grouped with the ones with VAT added (20%) together and those without VAT together so we can see the totals of each group (VAT and no VAT). Is there a report that I can run to show this? I dont want to run the VAT 100 report.  Thanks

Need some help!

How do I send it to be paid online ?