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QuickBooks Q&A
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Hello QuickBooks team, You are doing well. Can I get an extension up to 10th October 2026 for the recertification program?
How can I get the info to sync over when it shows under Projects but not available to use for time entries? I have used the import button on quickbooks classic time and it's still not showing.
Ever since I created a QuickBooks developer account and set up an API key my entire QuickBooks sign in gets blocked by QuickBooks. I get an email overnight telling me that there’s suspicious activity on my account and for my own protection in my account has been blocked. the only way to get back into my account is to go through a process, which requires me to upload a copy of my drivers license, reset my password delete and re-enroll all of my MFA and pass keys. This all began again after I open my own developer account and generated some API keys in order to play with some AI technology I Have contacted into it three times by phone, but they don’t seem to be able to escalate the issue to the right people and get a resolution so now every morning when I wake up in order for me to sign into QuickBooks, I have to take a picture of my drivers license upload it sign in reset my MFA reset my password and reset all my pass keys before I can start working Has anyone else experienced a
A sudden shock when I got my bill from Quickbooks desktop. 60% . From 135.00 to 214.00 an 80.00 increase without any notice what's so ever. They did this to me last year 75.00 to 135.00. I accepted that increase but so not accept this one. Particularly not given the chance to decide to leave or stay with this company. It is a sleazy move.
If clients pay by credit card. How to have have that surcharge turn on
Its been month and half.. I can't access payroll
Je travaille pour une firme comptable et le problème semble s'appliquer à tous les clients, bien que je ne les aie pas tous vérifiés. Je peux modifier par lots les comptes de bilan. Mais je ne peux apporter de changement structuraux. La seule option est "Historique de compte". Seuls les comptes de résultats ont la flèche qui ouvre un menu déroulant me permettant de choisir "Modifier".
Hi there, I have a large gap in transaction history in my Self-Employed QBO account - not sure why, perhaps a changed banking password? I am now looking at having to convert my e-statements to CSV. I know there are a bunch of different apps, but I'm hoping to find feedback on which is best. I would love to not have to do a bunch of reformatting. I bank with BMO, so perhaps there is a converter that works well specifically with their e-statements? Also, would be great if it was free, or had a trial that allowed me to get through enough statements to cover about 10 months for 2 accounts. I have access to Adobe Acrobat, however it looks like I will have to use Adobe to convert to an Excel file, then use Excel to convert to CSV - I do not use Excel, I use OpenOffice, so I'm assuming that I will be creating a bunch of formatting issues during that last step. Any advice would be greatly appreciated - and if I have to pay for a good converter that will save me a tonne
Reference a document file
Why are emails being sent to the same recipient from Quickbooks?
My estimate is being sent from an email that my clients don't recognize and some aren't receiving them.How do I change the sent from email?
Modern Reports, QuickBooks Online's now-standard report-viewing experience, currently strips account numbers from several reports even when "Show account numbers" is turned on in your settings — this is a known display gap, not a setting you're missing. Classic view has been fully retired, so the fix is to rebuild the missing detail inside Modern using column and grouping controls, not to switch views. Separately, AI-powered features like suggested categorization and auto-recall can override manually entered details, and each has its own off switch.When your reports stop matching your chart of accountsYou turned on account numbers. You confirmed "Show account numbers" is checked. You run your Account List or Trial Balance anyway, and the numbers just... aren't there. If you've also noticed QuickBooks quietly overwriting a check number or category you entered by hand, you're not imagining a pattern — you're running into two separate but related side effects of QuickBooks Online's move t
I have a business with bank account in 2 different banks. How to I connect the second bank?
If QuickBooks Online isn't recognizing your QuickBooks Desktop license after a migration, it's almost always a billing or account-mapping issue, not a lost license. Your Desktop license and your new QuickBooks Online (QBO) subscription are two separate products in Intuit's system, so moving your data doesn't automatically cancel, credit, or "carry over" the old one. We can usually fix this by confirming which subscriptions are active on your account and canceling or merging the ones you don't need.The problem, in plain termsYou did everything right. You backed up your file, ran the migration tool, and watched your customers, vendors, and transactions land in QuickBooks Online. Then the bill came — and either you're still being charged for Desktop, your Online account doesn't reflect the plan you thought you paid for, or you've got two company files fighting for the same data. That's not you doing something wrong. It's a byproduct of how migration and licensing work as separate systems.
Votre question : COMMENT UTILISER LE MÊME FOURNISSEUR QUAND J'ENTRE PLUSIEURS FACTURE À PAYER AU MEME FOURNISSEUR
In IAS, why do none of my tasks from QBOA show in the "Needs Attention" area in IAS, that is for tasks? Do they not import?
I purchased shipping credits of $1500. As I used them I get assessed GST or HST depending on where the package went. So the receipt for the month shows an amount for GST at 5%, but also amounts for HST at 13%, 14% and 15%. Quickbooks is only letting me add one tax amount, but I need to enter 4 different ones on the same expense. How do I do that?
Any help regarding this topic would be greatly appreciated.
Nothing works so far
Why
cpp overpayment and correction in qbo
Connection only lasts for about a day after we reconnect each time
I have an expense that should be allocated over periods. How to do it automatically for certain periods? For example: I paid USD30 thousand for 3 months rental fee, how to allocate it equally for each month.
I have a CAD $2,530 charge dated June 18, 2025. Your forms show USD, so advisors cannot find my charge because my account is in CAD.
We cancelled our subscription, but didn't download copies of our pay stubs. Is there a way to retrieve them now?
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