QuickBooks Q&A (CA)

I purchased a motor under warranty to get it shipped to my customer and then took the old motor out and filled out their paperwork and got refunded everything except for some shipping. How do I record the credit back onto the vendor or all I can do is go in as an expense and there’s no negative number and I don’t know where to put to add a credit.

I saw there is an app by Intuit for a direct Stripe integration to QBO that's available for US QBO customers. When will this be available in Canada?

How do I print a payment receipt for my customer after they have paid their invoice? They don’t pay all at once so I only want to send after the final payment is received. I can’t seem to find a print / email later button for the payment receipt. I would like to do this in a batch for all my customers, is that possible?Also, I can’t seem to find in my invoice template anywhere to turn on the print paid stamp on my invoice. I am using Quickbooks desktop Accountant version.Thank you

There is a $4,000 debit balance in the HST account that does not get included in the filings. This traces back to A/P bills from 2024, entered subsequent to the final 2024 HST filing. How can I claim these input tax credits now?

How do I skip to a specific line when entering a return in pro tax

And this message always appears Uh oh, there’s a connection problem. Sorry, but Claude didn’t connect. Please try again later, or contact customer support for help.

Every time I open my customers page, the default filter type is money received. It doesn’t matter which computer I’m using, it seems to be stuck on that filter. I really want it to go back to All transactions. 

Why are label names shown under "Custom Form" not displayed when printed. eg Custom Form shows label as "Tax Invoice No" but printed version only "Invoice No"

Has anyone figured out if there is a way when customizing a report you can’t filter the Customer/Job name and the Vendor name? When googling it says I should be in the Filter drop-down listings Customer/Job or Vendor Name are not in the listing; just NAME. I use QB Desktop. I’m assuming that I will need to contact QB Support to develope that option for me. (Probably expensive).

to qb, you have made some changes where when i copy a bill to enter a new one, the system suddenly and out of the blue changes all the interface to that of an invoice. STOP

is there a reason its doing this?

que faire

i've got an email from INTUIT. It says I have to pay $1500. I do not use any fee-based services. Is this QuickBooks or fraud? (Call Intuit Support : PII Removed)

On me demande la raison de l'entreprise qui n'est pas la mienne et n'ai pas accès à nos clients du cabinet.

Business bank connection keeps disconnecting, need assistance investigating the bank feed connection. Error Code AUT002

Si j'utilise un rapport de ventes, il manque la colonne ville de facturation et si j'utilise un rapport sur les clients, il manque la colonne montant

Call support to add employer bank account

I have sucessfully transferred files from enterprise to myquick books pro 2024 today, can i delete all the enterprise files.   everytime i try to click on an answer to my questions it brings me back to the log in page.  Fristrating 

I have a few nd files on my computer, i beleive from the quick books enterprise.  Everytime i did a back up it created a nd file.    I do not use multi user mode. Can these be deleted?

Le dépôt de mes ventes se fait automatiquement tous les soirs à la même heure. Cela veut dire que le fait que ce processus de changé l'état des factures de «payé» à «déposé» ne peut pas se faire automatiquement, je dois passé un long moment tous les jours à le faire manuellement. Il-y-a t'il une solution?

je veux modifier le nom de l'entreprise dans quicbook

Unable to find payment methods while generating Invoice

This started in May 2026 when Island Savings Credit Union ‘upgraded’ their online banking system.   It now forces two step verification and insists on sending a verification code by text to a mobile phone.   We have been working with QB since that time but so far have not succeeded in getting the automatic system to work.  The credit union says the two step verification can not be turned off.   They blame QB but that is not reasonable.   Really this small credit union seems not to have the expertise to resolve this.    Has anyone had this same problem?    Our client has 7 accounts with this credit union.    If this can’t be resolved they will either change to a bank where it works or move from QB.

Le faire une par une c'est long pour rien

We're using QBO Canada. The admin email on our current account is wrong and can't be updated, so we'd like to move all historical transactions and data to a new account with the correct admin email, if possible