QuickBooks Q&A (UK)

why are my Vat payments to hmrc not showing as expenses on my self assessment

Has anyone else been experiencing issues with Quickbooks not submitting their EPS to HMRC because of an internal Quickbooks software fault?I have had an investigation open with Quickbooks for over 3 weeks and a fix has not been found. Also, what has happened to Quickbooks customer service recently?! It is absolutely appalling! I just need an answer to my issue!

I have 2 clients with the same name. all their other details are different. Quickbooks won't let me enter the new client, as it says the name of the client already exists. How do I get past this?

My card payment provider does a batch deposits for all sales in one day to my account. This obviously contains multiple sales, how can I match this to each transaction?   

Hi all fairly new to this so please be nice :)I have created a few invoices for customers, emailed them over fine & had payment.I have marked invoices as paid but my income log is still showing zero ? as is profit & loss sheet?what have i missed ?  I have scanned receipts into the system & they are registering fine as an expense ? Many thanks in advance for any help :)(hope its nothing really silly i have missed )

Hi, not sure if this is the correct place to ask this, please re-direct me if necessary. In August 2023 I had some expensive recording equipment stolen. I was unable to claim through my insurance as the theft happened from a car and outside of the hours they offered coverage. I have a vague idea I can log this as a loss on my self employment tax return but I have not been able to work out how! Can anyone help?

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QBO Plus UK version. I have a question on Corporation Tax charge. If one wants to pass a provision for tax adjustment what sort of account does one create for the Corp Tax charge? It should be such that the P&L should show Net Profit before Tax and then Tax charge shown separately and then Net Profit after Tax. It must be in the conventional accounting presentation mode. Currently it seems the above cannot be done cleanly. Close one can come up to is to park the Corp Tax A/c under Other Expenses. There should be a better way! Help!

I'm finding lots of glitches with the Split transactions function in QB Self-Employed.  1) the percentage function is not accurate all the time - fine with things like a 50:50 split but things like a 85:15 percentage split come out as 87:13. It also doesn't apply the rule retrospectively.2) tagging split transactions is inconsistent - it looks like it as worked, but then when you look back at the transaction it doesn't have a tag. This is the same for single and bulk tagging3) similarly recategorising split transactions in bulk doesn't seem to work - you get the success message but then the category hasn't changed. Have tried multiple browsers, incognito mode, clearing caches etc. A solution would be appreciated!

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Hoping someone can help as I cant work this out.I have a client who pays HMRC monthly a payment on account. These monthly payments are entered as an expense to taxes prepaid, under prepayments.My question is how do i move these payments from prepayments to the Vat quarter it needs to be allocated against. I dont want to just delete them and re-enter them in the taxes record payment if there is another way.I have tried to journal them to the correct tax account but it doesnt allocate correctly and the vat balance still shows that same amount as owing. 

Hi - All new to Quickbooks, enjoying the community so far.I'm in the final stages of considering a change from Sage One (Cloud Accounting) to QBO. I want to make a fresh start with QBO so will set it up from scratch. I'm interested in anyone's experience of switching from Sage One and whether it is possible to still have customer-specific information from Sage (invoice detail including items purchased) in QBO without it affecting my new set-up.We have customers that come back 3 or 4 years later and ask for repeat items, I don't want to lose the ability to find that info. Any thoughts or experiences very welcome Thanks in advancePaul

Hi,I have managed to manually adjust my 'payment due date' on an invoice I have just created but wondered if there is a way to set it to default to 'due on receipt' for all invoices, instead of having to change it every time i create an invoice? 

How do I send a domestic reverse charge invoice.

Hi, Is there a way to export multiple invoices from QuickBooks Self Employed?I can only see options to export 1 at a time. I've several hundred that I want to backup locally. Thanks, Graeme

Does anyone have any idea what the transactions labelled 'Pot Ajb Bn' are? I have quite a few of them and no transactions with this amount from what I can see. It also seems that for every transaction, there is also a positive of the same amount.

Hello, our business can only claim back 38% of any VAT we are charged. This causes a problem with quickbooks as there is no easy way for the amount to be tracked using quickbooks.  So we have to use a spreadsheet and upload the figures like that. Has anyone got any ideas as to whether I can get quickbooks to code 38% of 20% VAT on purchases? Thank you!

does anyone know why i can't sort columns in spreadsheet sync product and services template. It is asking for a password but not sure what this can be as have tried all my normal ones!

Where can I find the sample manual time import.csv that is referred to for importing time into timesheets?

I cannot find my employees P60s from 2024.  How can I find them as all my records have disappeared since being moved to core payroll 

I am failing to uploads my historical transactions from Lloyds in a csv form and it keeps failing. Any suggestions ? I am on QB self employed - many thanks

I am currently looking at paying vendors via an API link to a UK bank account, if I have multiple bank accounts I wish to pay suppliers with, is it possible to have more than one link set up. I wish to be able to pay invoice A, B & C with bank account Y, and then invoice D, E & F using bank account X. Is this possible and how do I facilitate? Is this an advanced feature?

Stripe is one of the most used payment systems for e-commerce businesses but QB doesn't seem to provide it as a banking integration option? I'm having to manually import data every month, which often doesn't match up to the Stripe report, so I then have to correct the figures with journal entrees. Far too time consuming and leading me to look at other accounting software.  I see there are third party apps that can link up QB and Stripe but most of them are paid for, which isn't great when already paying for QB. I've spoken to QB support and they say there is nothing in the pipeline to create this integration.  Has anyone else been able to get around this? If it is the third party option, can anyone recommend one of them? Many thanks in advance for your response. 

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