QuickBooks Q&A

Hi, I have an employee that has returned to work for us after leaving at the start of the year. He is still on the employee list. Can i reactivate him? when I go to his employee profile he shows as a leaver and under the actions tab I can see 'edit leaver status' however it is faded out and I am unable to click it. Do I have to add all his details again or is there a way to put him back on payroll TIA

Not pulling transactions

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I am travelling and I think my account has been geolocked

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how can i change back to the old quickbook invoicing system

I am trying to add a 5% price increase to all of my products in one go rather than having to adjust the price of every single item which would take ages! Google says I can use Price Rules but I see no options to add a rule depite following the steps on google. Can any one help please?Many thanks 

It keeps on saying can't find the company So I can't login online

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Do I need to create an invoice to match the amount? It's only £14

  Retention (holding back 5–10% until the job is signed off) is standard practice in construction contracts, but QBO doesn't have a built-in retention feature. That means most of us have had to figure out our own workaround. We'd love to hear how you manage it:- Do you use a separate 'Retention Receivable/Payable' account?- Do you adjust invoices or use credit notes?- How do you make sure the retention shows clearly on your balance sheet? If you've cracked it, please share your setup — it would help a lot of people in the same boat!  

Here's what's new and worth knowing in QuickBooks. From time tracking improvements to free expert onboarding, we've got a few updates to share, plus the latest on Sole Trader Plus if you missed it last month. [INVOICING] A more organised way to manage your invoices.  We've made some improvements to the invoicing experience: cleaner, more intuitive, and giving you more control. Here's a quick summary of what's changed: Managing exchange rates on foreign currency invoices: If you invoice customers in a different currency, exchange rates have moved to a more structured location. You can now choose whether a rate change applies to just one invoice or all transactions in that currency today. Send Later and Print Later: These options have moved from checkboxes to toggle switches. Easier to review before you hit send. Invoice status tracking: You can now see a clear timeline of invoice activity without leaving the invoice.  Invoice templates Template options have moved. Swit

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Ive checked the accounts are still in the Accounts section, I've even tried adding them again but I'm just getting error messages. I can't delete and re-add them without losing all previous data, which would skew my accounts.

Hi everyone,I’m hoping a moderator or a billing specialist can help me break a "logic loop" in the QuickBooks Online billing system.The Situation: I recently transitioned to a Limited Company and need to move my Payroll Core subscription from my personal card to my new business card. My most recent payment was declined on the personal card, and my account is now marked as "In Collection."The Issue: I am trying to do the right thing and pay my balance immediately with my new business card. However:When I attempt to update the payment method in "Account and Settings," the system throws a generic error and refuses to save the new card.I have contacted Support (Case #15159248225) and was told that because the account is "In Collection," the system locks the ability to change payment methods.Support advised me to "ensure my card details are updated" before the next automated collection attempt on May 13th, while simultaneously telling me the system will not allow me to update those details

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Before I disconnected and reconnected my bank account I could see all transactions and most of them were categorised. Now I can't see my accounts going back to year 2023. Is there a way to reset the account to before I un linked my account?

month 2,3,4 2025-26

how do i create an eps if i can't locate hmrc reporting?

Cannot seem to connect to bank account goes through the process but does not send me back to QuickBooks site either blank screen or the approval screen to start connecting