QuickBooks Q&A (UK)

Hi.How to match multiple bank transfers in one payslip? Let's take an example: A payslip for one month is for the amount of £1800. The employer transferred this amount to the employee's bank account, but not as one transfer £1600, but as three, e.g. £400, £600 and £800.If we want to match a transfer for the amount of £400 with a payslip, the Quickbook system will not show us this payslip for selection, because the amount of the bank transfer is too small. Is it possible to settle the amount for one payslip with several transfers?    

Went to run payroll and it has changed, i have no employee history, asked for chart of account?? No warning of this move

I am having problems processing bills and reciepts.  The list of reciepts is there which I have sent over from email but when processing them it is coming up with 'enter all fields'  they are all entered and I have gone over each field manually re-entering the information.  It seems like there is a field that isn't showing which needs information as it is all filled out correctly.  

Hi there, Im interested in using quickbooks self-employed and I'm having trouble working out whether it can record actual costs for my expenses rather than simplified expenses. I have a van that I use only for business therefore I wish to record all vehicle costs (fuel, maintenance, insurance etc.) and not track mileage for the vehicle expenses. is this possible?

Just a couple of things to ask information on for those who may know.1. I have QB Self Employed, Does this mean I can use QB Online also?2. On QB Online I have added my Paypal and asked it to pull all data from the beginning of last year. However, it is only pulling the data from this year. Any ideas?3. Can I migrate my data from QB Self Employed to Online?Thanks in advance to anyone who replies.Alan

How can we sort the order of the Receipts > Reviewed ?  When I click on the headers, only the "CREATED BY" toggles an arrow symbol up or down, but even that has no effect   

I tried to login into my account in November to issue some invoices and there was a screen message saying my email had been deactivated. Rang customer services - they say my email linked to the account had been deactivated due to 'security reasons' and/or 'fraud' but I had no notice or emails at all to say there was an issue. Customer services initially tell me within 24-48 hours they can resolve it if I upload proof of identity to their dropbox, I did this straight away (26th November). Nothing from customer services now - except for 'the engineers are working on it, we don't know when it will be resolved.' I opened a complaint after 4 weeks - complaint was 'resolved' and shut down because 'the engineers are currently working on it'. I have set up another account with my info@ address just to be able to reach out here.......HELP! 

Every time I take a photo of a receipt within the app, it crashes. Been happening for around a week now. As a workaround, I can upload a photo from camera roll. That works.  I've tried reinstalling the app, force closing the app, rebooting phone, etc. I'm on latest iPhone with latest FW. 

Hello, During reconciliation I have two transactions that appear on my bank statement but are not in quickbooks when try to reconcile that period. So I can't add them in. Any ideas why and how I resolve this?

I have 2 businesses for which I've used Quickbooks online since October 2019. I live in Jersey. My businesses are wholly in Jersey and I've been paying VAT on my subscriptions. Jersey is VAT exempt. How do I claim back the VAT I have paid? 

Hello,I am closing my company next month so need to do 2 things:- Cancel my quickbooks subscription at the end of Feb which I believe I know how to do.  How much notice do I need to give before I am charged for March VAT subscription?- I need to submit my final VAT return mid-February which is earlier than my end of quarter (March 31st) usual VAT filing date.  Am I able to submit a return mid-period like this?  I seem to think that I can't submit the return until after the period end date.  Is there a way around this?Thank youMichael

As more customers are using invoice capture, we are being asked to send invoices to one email address and statements to another email. Without re-entering email every time, is there a way to do this in QBO?

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Thank you for your time.  I am a new Photographer and new to Quickbook. When I want to use a Studio I will hire it.  I currently have the Studio Hire Transactions listed as 'Other Business Expense' but it falls under disallowed expenses even though it is strictly business related, I am unsure if it would be instead fall under Office Supplies. Any advice is appreciated.  Thank you. 

If I take my In QuickBooks Bank Balance and subtract the transactions in my bank feed that have not yet been added, should that equal my bank balance?  Is it that simple? Thank you!

Hello QB Community, I have been using QBs for around 18 months now and have an employee who is due to go on maternity leave at the start of February. I have processed her payroll for January and have set up her SMP leave under her employee profile to start from February to end of October. I use Standard Payroll in QBs and understand it will calculate automatically SMP, which is great.  However our company offers 6 weeks full pay and 12 weeks half pay before the weekly SMP of £183.04 kicks in. I wanted to ask for months of February to June, I will need to action full pay and half pay and wanted to ask how I would do this in QBs? My understanding QB will calculate SMP, but can I amend this to be full pay for the first 6 weeks, (full pay for February then 2 weeks full and 2 weeks half pay in March. Please let me know if you require any further information. Thank you in advance

Hello, We offer an enhanced Maternity Package, whereby we pay our employees more than the statutory maternity payments of 90% of their salary for 6 weeks and 33 weeks at £156.66. I use QuickBooks online and the statutory payment is calculated and correct but does anyone know how I add the enhanced payment in for the employee as there does not seem to be an enhanced maternity pay category - do I just use one of the other payroll categories e.g. Adjustment or Allowance? Thanks in advance for your help.

I refunded two customers on Stripe and when this has gone through as a transaction on my bank account, it has combined with 3 customer incoming payments:£40 refund Customer A£40 refund Customer B£20 payment Customer C£20 payment Customer D£20 payment Customer ESo -£80 for refunds, +£60 payout, -£1.50 stripe fees. So one transaction of -£21.50 is showing on my bank.I have processed the refunds on Quickbooks (credit note, expense, receive payment) but do not know how to apply the -£21.50 so that it matches the 3 open invoices and the 2 refund payments. Your help is much appreciated. - I'm hoping that there is a simple answer.Thanks   

I thought I'd run the payroll for November, usually done on the last day of November, a few days late on 04 December.  However it now seems that in fact it was the December payroll that was done on the 04 December and the FPS was submitted then as well for December. How do I undo the December Payroll and redo the November and December Payroll. We use Core Payroll.

Can I automate purchase order approval through QBO (UK) for everything above a certain value? If not, how are people dealing with approval of PO's/Bills or are you having to do it manually?

I want to understand the accounting impact of business transactions related to Doctors in private practice. Scenarios:1. Doctor treats patient in his office (outpatient) and gets paid on spot. That is Sales Receipts in QBO and no need for Customer in QBO. 2. Doctor admits patient to private hospital where he has visitation rights. Upon completion the doctor bills the patient. 3. Same as above but in this case the hospital will include the doctor's charges on the hospital bill to the patient (in that case the doctor sends the bill in patient name but addressed to the hospital). Is this correct? 4. The patient presents himself/herself to the hospital and demands to be treated by the specific private doctor. Hospital calls the doctor and the doctor treats the patient. So the Doctor bills the patient similar to 2 and 3 above. Is this correct.  5. The hospital is giving ongoing treating to a patient and determines during the course if treatment that a specialis

My concern is the system automatically duplicates the details of the invoice I just made and creates a new one - causing a duplication and sometimes 3 copies are created.

I have recently tried to connect my Monzo business account to my quickbooks. The process is straightforward however it always seem to get stuck on the same page. The page says “select the main use of your account”, multiple choices answers are for business, personal or mixed. I have selected business and pressed save but the app will not let me proceed.

As we approach another payroll year, is there yet any way to change the pay date on an existing payroll schedule? We changed our pay day a year ago but QB still shows the old date and thinks payroll is overdue when it's not paid on that day... Yes, I have clicked the cog and given feedback, several times! (This is QBO standard payroll)

Hi,I have just done my first year on a very small (side hustle) Ltd company (for tax reasons) so don’t want to spend £700+ paying an accountant. I am trying to do my end of year accounts but I have one problem that my balance sheet shows -£3k in the business but I have £4.5k stock that needs to be added.How do I get my end of year stock take on to the balance sheet? I aren’t interested in Quickbooks tracking my stock etc just want to input my inventory worth on to the balance sheet Thanks