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Hello Community 👋This is your space to ask your top-of-mind QuickBooks questions and get help from our experts. Topics can include (and aren't limited to): Banking, Self-Assessment, Reconciling, Transactions, Tax, or Reports! If you're stuck on something, this is the place to ask.So, drop your question below and an expert will help you out 👇
From 15 June 2026, QuickBooks Payroll is changing how it calculates your monthly per-employee charge. What exactly is changing? The way QuickBooks counts employees for billing is changing. Currently, you're billed for every employee whose payroll was run during the month. From 15 June 2026, you'll be billed based on which employees are marked as Active at the start of your billing month. The base fee and per-employee amounts stay the same, only the counting method is changing. What does 'Active' mean? An Active employee is someone currently on your payroll who will be included in your monthly bill. An employee marked as 'Not on payroll' for example, someone on extended leave, a seasonal worker not currently engaged, or someone who has left the business won't be included in your bill. Do I need to do anything before 15 June? Yes! It's worth reviewing your employee statuses before your Billing Day of Month (BDOM). Any employee who isn't currently on a pay run shou
Book a 45-minute session with a QuickBooks expert and get your account running smoothly from the start. We’ll guide you step by step, so you can skip the guesswork and feel confident moving forward. In your session, you’ll: Discover what matters most: A clear, practical walkthrough of the key features you’ll actually use Set things up your way: Customise your account to fit your business needs Get answers fast: Ask anything! Our experts are here to help Keep learning: Walk away with handy videos, tutorials, and access to the QuickBooks community Book now and start strong with support behind you.
Good Day All:I keep getting a pop up saying my subscription must be renewed. Dire things will happen if I don’t pay it. But it’s been paid. Also, I tried to check and see if I had an outstanding balance, and all the thing does is spin. Finally, I have my own desktop QuickBooks at home and want my name on it. The boss has hers and her name should be on it. That’s the one with the subscription. So, I saw a tab that says, Want to change the name? And I clicked on it - and it brought me here. Then, while updating my address, the thing simply shut down on me. Not a good day for me in QB land. Any ideas? And I thank you for your thoughts.
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Bank balance £17,692.86 In QuickBooks £17,692.87
I u derstand I need to post transaction going forward but want to clear the old ones showing pending. Transa tions of expenses and income go back over a year and I have 260 pending showing.
Are anybody instead in any investment just Email us for more details
How to put my bank details back onto my invoices.
snap receipt app and desktop receipt uploads have suddenly started splitting all receipts by line item even if not wanted
After trying QBO some 14 years ago, and suggesting how important this feature is. Intuit has now finally added a pretty basic function (this was always in the Desktop version) which helps massively with stock control......We now have Item Receipt. Rejoice.
I have a transaction on my bank statement of for example 4,240.23. There is a paid Bill of 240.23 and $4,000 a transfer to another bank. How do I split and match this transaction?
Ecritures de regularisation
It would be helpful if on the front screen you could see which accounts need reconnecting. I receive an email saying the bank will need reconnecting soon, but it doesn't say which client! Not very useful!
Invoice is appearing on the App but cannot be processed, on the laptop only the accompanying email is being downloaded.
How do I delete excluded transactions.
The screen on my iPhone freezes when trying to reconcile payments on the transaction screen. Have to restart the app to get back. Seems to work otherwise.Many thanks.
They added a zero to my monthly payment.
For the past 2 weeks, only on the iOS app, the bank transactions page freezes when you try to scroll or click. Done all of the troubleshooting suggested on another thread, including refreshing data, reinstalling app, offloading data etc
I needed to create a new invoice based on todays date but with what the customer had previously. So loaded up an old invoice, pressed duplicate, amended the quantities and changed the invoice number. Forgot to change the date…. Realising my mistake I went to change the date and got this: Any transactions in a VAT period marked as filed can’t be changed on the Flat Rate Scheme Now I’d understand that if the VAT period hadn’t already been filed and locked, so why can’t I change that? Shouldn’t it have least warned me about the date considering the that vat period was locked? What Issues will it cause me? Just seems so damned stupid.
Cant see where i can send quarterly fillings
How can i make a credit note? I can't see it anywhere
iv used quickbooks for a few years now just looking at data from may this year but everything has disappeared ,
Payment links no working
Agent would like to be able to access it as well, in order to help the client. Surely both should be able to do the submissions? what do we do going forward if the client then needs to take over.
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