QuickBooks Q&A (UK)

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It’s also not showing duplicate transactions when searching in ‘posted’ but is showing them in the full ‘posted’ list

I’m having an issue accessing our QuickBooks Online account for our company, RAAD Institute. When I try to sign in to my Intuit account, I immediately receive the message “Access is denied.” This happens even when I try from different devices and browsers. I was previously asked by Intuit to reactivate/verify my account by providing my personal details and scanning my passport. I completed the verification process and received an email confirming that my request was under review. However, a few days later, I received another email saying that my reactivation request was denied, without providing any reason. I have now submitted the reactivation request again, but I would like to understand why the previous request was denied and how I can speak to someone at Intuit about this. This is particularly concerning because the issue is not limited to my account. The Primary Admin of our QuickBooks company account and another authorised Accountant user are also unable to log in and are experie

paypal no longer links to quickbooks, anyone know why ?

why is my bank feed "updating" non-stop - but it is not actually updating and I cannot stop it

I DO NOT WANT AUTO POST TURNED ON FOR ANY TRANSACTIONS IN THE BANK FEEDS. HOW CAN WE TURN THIS OFF WHEN IT'S NOT IN THE RULES LIST?

Subscription failed but now paid. When I go into invoices its says cant edit

   TLDR; The QuickBooks Community is the fastest path to an answer for how-to questions, error codes, and feature confusion. You can search thousands of solved threads and get a response from fellow users or a QuickBooks Expert 24/7. QuickBooks support is the right call when your issue involves your account, billing, or a problem that requires someone to look at your specific company file. What is the QuickBooks Community, and how does it work?The QuickBooks UK Community is a free forum where QuickBooks users ask questions and get answers. It covers every QuickBooks product available in the UK, including QuickBooks Online, QuickBooks Sole Trader Plus, QuickBooks Simple Start, QuickBooks Advanced, and more.When you search or post, you get answers from other small business owners and bookkeepers, and QuickBooks Community Managers from the Intuit team. You can browse by topic, search by keyword, or post a new question if you can't find what you're looking for. What kinds of questions does

If you have recently moved to Sole Trader Plus, your records will be in a different place to where you are used to looking. This guide covers where everything now sits, what is not part of the move, and what to do if something specific still cannot be found. First: check the move has finishedYour data transfers in stages and can take up to 72 hours to complete. You will receive a confirmation email once it has finished.Until that email arrives, records may appear incomplete simply because they are still transferring. Wait for the confirmation before adding or editing transactions — changes made mid-transfer can result in duplicates. Where to find your invoicesInvoice history is under Sales.Check your status filters first. Statuses are now Draft, Sent, Overdue or Paid rather than Unpaid/Paid, so a narrow filter will hide most of your list Widen the date range, as default views often show recent activity only Use the search bar to search by customer name or by amount Where to find your t

After more than 10 emails speaking to GoCardless and QuickBooks this is still not solve, for last few months QuickBooks is making extra retries to charge unpaid bill. We do not want them to charge again our customer after first failed attempt! GoCarldless confirmed is not their paltfrorm who is initiating this matter. And QuickBooks customer support went silent on emails at all. This is rediculous!

Hi I didn't realise my bank card expired and I have been in quick books for a while due to illness.I have added new cars details. I still cant attach my bank account or do anything on quick books please can you help. As I need to sort this asap please 

I am an accountant and have just set up quickbooks for them. I have made my self the primary admin but I need them to have access and also to link their bank account. How do i do this?

We know how frustrating it can be when you can’t log in, especially when you have invoices to send or deadlines approaching. Most QuickBooks Online login problems are caused by outdated browser data, and the fastest fix is to open a private or incognito window and sign in. If the private or incognito window resolves the problem, then clearing your browser’s cache and cookies should get you back up and running in a regular window. When a private window doesn't help, switching browsers, pausing extensions, and checking status.intuit.com resolves the large majority of remaining cases, while adjusting your security settings stops repeat sign-in prompts. Following the one-minute reset below gets most people back into their books in under five minutes, with no need to contact support.This guide covers the most common QuickBooks Online login issues, why each one happens, and how to fix it. The sections follow the order you'll usually run into them: getting in, staying in, and getting back in

All my purchase history and receipts info is missing

I’ve toggled it in and off, reset qb etc but still none of my trips are being recorded

The old account was Cashplus and seems to have been missing several chunks of transactions. This bank was taken over from Zempler. I've had to manually upload all the Zempler transactions back from the opening of the main account (then Cashplus) through to now. I've cross-referenced all transactions to exclude any duplicates. I really just want to end up with one (Zempler) live feed with all the transactions in and then leave the old Cashplus info sitting in Chart of Accounts or delete it, after saving. Can anyone talk me through it, please? It's taken so long to get to this point,t I don't want to ruin it all now. Thanks in advance

is there a way to see when I last used Quickbooks online and what time I signed off

To be clear, this only happens on the phone app.

we have to update 300+ products price but its not allowing us to update morethan 10 products in individual option

Is anyone else having trouble with Payroll today? Keep getting message 'Something went wrong on our end. Please wait a couple minutes and try again@ So annoying - need to get this wrok done today

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Each of my Venmo transaction imported inside Quickbooks has a duplicate. And there is a pattern.Transaction 1 will have the Memo exactly like how the customer entered.Transaction 2 will have a Memo with a Prefix - “Customer Name paid Business Name + Memo”Example:Customer name is John Doe. Business name is ABC School. And when the customer paid via Venmo, they added a memo “August Tuition for Jane”In the imported transactions inside my Quickbooks Online, I will see two transaction under the Venmo account.Transaction 1 will have the memo - “August Tuition for Jane”Transaction 2 will have the memo “John Doe paid ABC School August Tuition for Jane”Both transactions will have the same date, same amount and most of the time, their transaction ids will be right after each other - e.g. 1234 and 1235. (But some times, the transaction ids are a bit apart - 1234 and 1238)This is true for ALL of the imported transactions.(Want to clarify that this is NOT the Cash Out duplication where there is an

My estimates (quotes) are not landing in my customers inbox, on started happening recently.

The bank register is correct; the account agrees to the bank balance on the bank transaction screen; the balance sheet cash at bank balance is correct. When I try and reconcile the bank account (Accounting/Reconcile) there are transactions missing from the list. How do I reconcile the account on this screen?