Recently active topics

I got a tax notice from a state asking us to pay interest because a tax payment was made late. We have Assisted Payroll, and Intuit makes tax payments on our behalf. There is no way to pay this on our own, since they have the account. I called assisted payroll, and they explained how to submit the  notice. That was a month ago, and I have followed up multiple times for them to say that they never received the notice. I offered to send it to the person on the phone, but they say they cannot accept it. This is BEYOND frustrating! Has anyone every gotten a tax notice successfully addressed by Assisted Payroll (and found out why they were late making payment to begin with)?  What did you do to get a response from them, and the notice addressed?

I have an older Mac running QuickBooks 2012 for Mac on macOS 10.10.5 (Yosemite) (it’s been very stable). I have a valid license for the software, but I am planning to retire the old Mac and move to a new Mac running the latest version of macOS.I would appreciate guidance on the best way to migrate my existing QuickBooks company file and continue using QuickBooks on the new Mac.A few specific questions: Software compatibility: Can QuickBooks 2012 for Mac be installed or run on a current Mac with the latest macOS, or is an upgrade to a newer version required? Existing license: Can I use my existing QuickBooks 2012 license to install the software on my new Mac, or would I need to purchase a new license or subscription? Desktop versus Online: is there still a downloadable desktop version for Mac or is QB only cloud-based? Company file migration: What is the recommended process for backing up and migrating my existing company file, including any necessary intermediate conversion steps

The new OS is out.  I never upgrade until I am certain (from this community of experts) that I will not break QB.  So much bad information on the inter webs these days.  I just heard from the QB specialist on the phone that QB 2024 for Mac is not sunsetting, but she could not tell me definitively that my version (V23.1.13 R14) will or will not support the new Mac OS.  Anyone here know??thanks in advance for your help…Steve

I need to see transactions before 2024

I find many of the recent UI changes to be unnecessary with zero functional benefit and cause efficiency and usability issues.  Specifically, the new document "pop-out" feature—which appears in the foreground without a border and cannot be moved—offers no functional benefit. It introduces workflow problems without resolving any existing ones.   Can anyone explain what benefit this feature was meant to offer and can it be turned off in settings?

Ecritures de regularisation

When I try to log into my Quickbooks self employment it says my plan doesn’t support it. Never happened before

Happens over and over and even when I try to reintall it. I can log into website but not into app.

For years I made a journal entry into a Quickbooks Online Income account “rent received” and an offsetting entry into an Income Subaccount “rent forgiven.” I have literally copied this journal entry each month before running a Profit/Loss report.Went I followed the same steps this month, for the first time ever, the new journal entries no longer appear in the Profit/Loss report or the affected individual Income accounts accessed through Chart of Accounts. To be clear, the same older journal entries still appear. If I change the Profit/Loss report from Cash to Accrual method, the new entries will appear HOWEVER we have always reported using Cash method and NEVER had to use Accrual before to get these entries to show. And there is no Cash vs Accrual option in the individual Income accounts’ report accessed through Chart of Accounts, making it suddenly impossible to find the journal entries this way even though they are entered on those accounts. As with the Profit/Loss report, older jour

QBO posts subcontractor pay runs to Wages & Salary and Payroll Clearing. How can I map them to Subcontractor Expense, GST, Super Liability & a separate clearing account?

the description column is very narrow in Estimates, can I widen this?

It would be helpful if on the front screen you could see which accounts need reconnecting. I receive an email saying the bank will need reconnecting soon, but it doesn't say which client! Not very useful!

Hello QuickBooks team, You are doing well. Can I get an extension up to 10th October 2026 for the recertification program?

I am unsure how to diagnose this. I have not changed any settings that I am aware of, but am unsure where to look to find the answers.

I am using my mobile number in Zimbabwe. This has been happening for months

The casual template has been set up to accrue long service leave however when I run a payrun for casauls the long service leave accrual is not showing as an option or calculation

How can I get the info to sync over when it shows under Projects but not available to use for time entries? I have used the import button on quickbooks classic time and it's still not showing.

Ever since I created a QuickBooks developer account and set up an API key my entire QuickBooks sign in gets blocked by QuickBooks.  I get an email overnight telling me that there’s suspicious activity on my account and for my own protection in my account has been blocked.  the only way to get back into my account is to go through a process, which requires me to upload a copy of my drivers license, reset my password delete and re-enroll all of my MFA and pass keys.  This all began again after I open my own developer account and generated some API keys in order to play with some AI technology   I Have contacted into it three times by phone, but they don’t seem to be able to escalate the issue to the right people and get a resolution so now every morning when I wake up in order for me to sign into QuickBooks, I have to take a picture of my drivers license upload it sign in reset my MFA reset my password and reset all my pass keys before I can start working    Has anyone else experienced a

I tried searching for info on budgeting by class and all I found were conflicting responses to someone on the ability or inability to report on class actual compared to budget, but nothing on whether or not users could even create a budget by class. If QB thinks the ability to provide data by class is a worthwhile and valued method of showing the composition of expenses by various categories, they might logically think that people who need that level of data would also have a need to budget by those classes and to report actual results compared to those budgets. For the previous inquiry about this, one QB employee said it was possible, and another QB employee twice said that it wasn't possible. How in $&#@  are us poor users supposed to make use of that kind of response? Why don't QB employees who are given the job to answer questions on the forum people who definitely know the answers to the questions OR find someone who does know to answer the question???  SO

I want to continue my subscription

Former accountant's mobile is on our Intuit account; QB Desktop sign-in sends code to him. He's left. How do we recover access and change the phone number?

I NEED TO SPEAK TO AN ACTUAL PERSON!!!!!!!

I’m the Primary Admin of an existing QuickBooks Online Accountant firm. I’m trying to switch the firm to Intuit Accountant Suite Core, but there is no IAS/Core option under Settings → Subscriptions and billing → Firm subscriptions. The firm already has clients connected and I do not want to create a new accountant firm. Has anyone had this issue, and did Intuit Support have to manually enable or migrate the existing firm to IAS Core?

Invoice is appearing on the App but cannot be processed, on the laptop only the accompanying email is being downloaded.

please help support messed up setting up now i have two businesses duplicated and i cannot set either up in QBO as they show support as sydney and my EIN says i have to have a VAT which is totally not correct for the US